Product Updates

The Route assistant is now available as a Route Option to enable when creating routes or route groups:

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Any filter views that have been previously saved can be selected using the Select filter view button. All new orders matching the filters applied for the selected view will be automatically staged for addition to routes:

For further information on configuring auto-add order functionality, see the Route assistant support article.

We've added a new feature that allows drivers to re-optimize remaining stops on routes in progress, directly from the Delivery Driver mobile app. This feature can be particularly useful when previous stops in the route were delivered out of order from the originally optimized sequence.

By default, the setting for driver re-optimization is turned off, but can be enabled from EasyRoutes Settings > Driver settings tab, in the Driver app settings section:

Once the setting is enabled, drivers using the Delivery Driver mobile app will have access to the Re-optimize button as soon as any stop in their route is marked as Delivered or Attempted out of order from their originally optimized sequence:

Once tapped, the route will reload after re-optimization is complete. Completed stops (both Attempted and Delivered) will be consolidated, and all remaining stops will be re-ordered in an optimal sequence.

Note: The driver re-optimize feature is currently only available on Premium and Enterprise pricing plans. Drivers will need to be using the latest version of the Delivery Driver mobile app (version 1.0.36 or above) in order to take advantage of this new feature.

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Delivery Driver Mobile App - Version 1.0.36

The EasyRoutes Delivery Driver mobile app has been updated to version 1.0.36 for iOS & Android, including support for the new driver re-optimize feature, as well as various minor improvements and bug fixes.

Non-Shippable Item Improvements:

We've added a new setting (configure from EasyRoutes Settings > General tab, Fulfillment items section) that, when enabled, will hide non-shippable items from route inventories:

This can be particularly useful when orders contain non-shippable "items" that represent a subsequent delivery or pickup that will be fulfilled at a later date (for example, delivering a rental order that must be picked up on a future route, and where this pickup is included in the order as a non-shippable item).

When this setting is enabled, non-shippable items will be hidden from all item count and weight summaries for stops and routes, including:

• Packing slips
• Packing labels
• Inventory summaries
• Inventory tabs
• Groups page
• Route/stop exports

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Driver Tasks Improvements:

• Existing Driver Tasks can now be edited directly below the map when viewing any saved Filter View tabs.
• Pending and completed Driver Tasks can now be included when exporting a route:

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Additional Updates:

• When accessing a stop's Notification History, an error will now display if the customer associated with that stop has previously unsubscribed from receiving delivery event notifications.
• Delivery Zones can now be used to select orders from the Add Orders tab of any route.
• Improved matching logic for US ZIP codes.

We've added a new feature that monitors for new orders matching a custom set of filters, and automatically pre-selects them for addition to an existing route. You can enable the Route Assistant from the Add Orders tab on any new or existing route, directly from the Auto-add orders box found below the map:

Once enabled, the Route Assistant will place a banner at the top of a route page whenever you load an unstarted route and new orders are available - simply head to the Add Orders tab and they'll be staged on the map ready for you to view and quickly add to your route:

For more details on configuring and updating the Route Assistant's functionality and filters, take a look at the support article for this new feature.