Product Updates

Here are the latest product updates. If you have feedback or suggestions, please reach out — we'd love to hear from you!

April 22, 2024

New route printing option - customer name on list of stops

You can now include the Customer name associated with each order when printing a route and including the List of stops in the route printout:

April 17, 2024

Route Assistant scheduling

We've added a new setting to the Route Assistant, allowing route planners to configure how far in advance of a route's scheduled start time to stop automatically staging orders for addition to that route. When configured, newly received orders matching the filters applied in the Route Assistant will be automatically staged on the map in the Add orders tab for a route, up until a custom number of minutes, hours, or days before the route is scheduled to start (in the example shown below, 3 hours prior to the route's scheduled start time).

Configure this cut-off time by enabling the Route Assistant from the Route Options page prior to creating a new route, or from the Auto-add orders panel below the map on the Add orders tab of any existing route:

Note: Routes must have a future scheduled start date and time in order for the Route Assistant to properly calculate and apply a scheduled cut-off window.

April 15, 2024

Improvements to order automation rules & route export

Order automation rules:

We've implemented a new type of order automation rule, allowing EasyRoutes to automatically set a customizable amount of time to spend at a stop (stop time) whenever a specific order tag or customer tag is present on that stop's order.

In the example shown below, any stops that contain an order tag including "installation" will automatically have their stop time set to 25 minutes, with any subsequent stop ETAs adjusted accordingly:

Access and configure automation rules from your EasyRoutes Settings > General tab, under the Advanced order automation rules section; order/customer tags and stop time values can be customized to your specific delivery workflows when setting these rules up.

Route export:

When exporting a route, you can now choose whether or not to include three unique Phone number values (where applicable) - the phone number associated with an order, a customer, and/or a custom stop:

April 11, 2024

Satellite map view, Proof of Delivery for attempted stops

We've added a new toggle to the map on both Order and Route pages to enable satellite map view - particularly useful for pinpointing precise delivery locations in dense urban areas.

Click the globe icon in the lower right corner of any map within EasyRoutes to switch between satellite and standard map views:

We've also added a new setting to configure whether Proof of Delivery (PoD) items (photos, eSignature, and/or driver note) display on customer tracking links for deliveries marked as Attempted, in addition to those marked as Delivered.

Configure this feature from your EasyRoutes Settings > Order tracking tab, within the Proof of Delivery section, ensuring the Missed Delivery checkbox is enabled in order to display PoD items for Attempted deliveries:

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