Product Updates

Here are the latest product updates. If you have feedback or suggestions, please reach out — we'd love to hear from you!

July 11, 2024

Improvements to rejected stops

We've made several improvements to rejected stop workflows, making it easier to access, manage, and resolve any issues preventing stops from being successfully routed - including support for combined rejected stop functionality for Route Groups.

EasyRoutes will continue to notify users of any rejected stops on route creation with a banner at the top of the Route Page. Click into the Rejected stops tab to see these stops and the reason for their rejection:


  • Individual stops on a route can now be manually rejected, effectively removing them from their current route and sending them to that route's Rejected stops tab for further, centralized review. Use the checkboxes to select stop(s) for rejection, and select Reject stops from the More actions button that appears at the bottom of the page:
  • Stops can also be manually rejected individually from the Actions column (far right-hand side) for any stop within the route table:
  • More of a visual planner? Click any stop's pin directly on the map, then click the Actions button - select Reject stop from the menu that pops up:
  • When working with Route Groups, stops that have been rejected from any route belonging to a group are now listed together; their stop pins will display in a grey colour on the map (alongside the group's multi-coloured route lines) for quick visual inspection. Note that you must be accessing the All routes view for a group, as opposed to any of the individual views for the routes contained in that group:
  • Click any grey pin on the map and access the Actions button to select Edit stop and make any necessary changes. Alternatively, use the Actions button (three dots icon) on the far right-hand side of any stop in the route table to select Edit stop and make required changes.
  • Once you're satisfied with any changes, use the checkboxes to select which stops you'd like to add back to a route, and click the Add to route button that appears at the bottom of the page:
  • You'll be presented with a dropdown menu to select which route within the current group you'd like the stop(s) to be added back into. Select your preferred route, click Add, and be sure to use the Save button at the top of the page to confirm your changes:
July 10, 2024

Persistent Driver Tasks for saved stops

Driver Tasks added to saved stops are now stored in the Address Book, meaning that these tasks will persist on any future route a saved stop is added to.

Access the Edit stop menu item for any saved stop on your Orders Page:

Scroll down to the bottom of the Edit saved stop page, and add/edit task details within the Driver tasks card:

Click the Update button at the top of the page to save your changes.

Any tasks saved in this manner will persist across all future routes this saved stop is added to. If future routes have additional Driver Tasks added at the route level, tasks saved to the Address Book will be differentiated with a Custom task banner as shown below:

For full details on enabling, adding, and editing Driver Tasks on your routes, see this support article.

July 4, 2024

Delivery Driver mobile app version 1.0.45

Version 1.0.45 of the EasyRoutes Delivery Driver mobile app is now available to download for iOS and Android. This release largely consists of minor improvements and bug fixes. Users should not experience any noticeable impact when interacting with the app compared to the previous version.

July 3, 2024

Proof of Delivery now available on printed packing slips

We've added three new options for printing packing slips, allowing users to include any of three different proof of delivery items (photos, signature, and/or driver note) on packing slips when available, particularly useful when packing slips are used as a post-delivery confirmation document. Enable these new variables directly from the Print Preview menu:

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