What KPIs can I use to measure delivery fleet performance?

EasyRoutes’ delivery analytics provides data-driven insights into fleet performance and operational efficiency. The platform tracks key performance indicators (KPIs) such as delivery completion times, driver productivity, and on-time rates. By aggregating historical data into visual reports, businesses can identify bottlenecks, optimize resource allocation, and measure the impact of routing strategies. These insights support continuous improvement in delivery operations and help reduce long-term logistics costs.

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Measure What Matters

Monitor delivery performance, track key KPIs, and surface operational insights, driving continuous improvement across delivery teams.

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Delivery Analytics

Without proper insights, it’s difficult for businesses to identify inefficiencies or optimize their delivery operations. EasyRoutes’ delivery analytics provides real-time data and post-delivery performance reports, helping businesses monitor key metrics such as delivery times, driver productivity, and on-time rates.

With this data at your fingertips, you can pinpoint bottlenecks, adjust routes, and improve fleet performance over time. EasyRoutes doesn't just show you what happened — it tells you what to do next.

Access driver performance and order completion metrics over time

Identify patterns and bottlenecks to optimize future routes

Track improvements with data-driven insights to reduce delivery times & maximize efficiency

⭐⭐⭐⭐⭐ 4.9 stars • Trusted by 5,000+ Businesses

Autopilot

You set the rules — zones, schedules, capacity. Autopilot runs the routes. Review every route before dispatch, or let it run hands-free.

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Driver Management & Dispatch

Assign drivers based on location, performance, or workload. Update routes mid-shift, and stay in sync with your team, no matter the size.

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API & Zapier Automations

Use the EasyRoutes API and Zapier to automate order imports, route creation, dispatch, and delivery status updates — connecting your operations to the tools you already use.

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Frequently asked questions

What data does Delivery Analytics provide?

Delivery Analytics shows totals and trends for stops and routes, including completed vs. missed deliveries, average delivery time, per‑driver performance, and route metrics over a chosen period.

See: Delivery Analytics

Can I track driver performance?

Yes. Delivery Analytics reports completion rates, average delivery times, and success rates; filter by driver or date and export to CSV.

See: Analytics

Can I see completed vs. missed deliveries?

Yes. Analytics includes a delivered vs. missed/attempted view over your selected period and or driver. Use it to track delivery success rates.

See: Analytics Reports

Can I view missed delivery reasons?

Yes. Analytics shows counts of missed deliveries; individual stop pages display the reason provided by the driver (e.g., no answer, inaccessible).

See: Missed Delivery Reasons

Can I view analytics for a specific date range?

Yes. Use the date picker to select common presets (7/30 days) or a custom start and end date; Analytics refreshes to that range.

See: Filtering by Date

How often is analytics data updated?

Analytics updates as delivery events are recorded. Refresh the Analytics page to see the latest numbers; event details also appear in each route’s Activity Feed.

See: Delivery Analytics · Activity Feed

Can I export analytics data?

Yes. Export Analytics as CSV for reporting or reconciliation. Choose your date range/driver filter, then select Export or Print from the Analytics page.

See: Printing & Exporting Analytics

What is my on-time delivery rate and how is it measured?

Your on-time rate is the share of deliveries completed within their scheduled window, based on stop completion timestamps; view it by period and driver in Analytics. See: Analytics

Can I see performance trends over time or compare periods?

Yes. Pick a time period and an optional comparison period, break data down by driver, and use linear or logarithmic trend lines; export any breakdown to CSV. See: Analytics

Can I measure mileage, fuel, or cost savings?

EasyRoutes tracks route distance and time in Analytics; pair Vehicle Profiles (which store fuel economy) and break data down by vehicle to gauge fuel and cost, and compare periods for savings. See: Analytics

Can I schedule or email recurring analytics reports?

Not automatically — analytics are viewed in the dashboard and exported on demand (copy or CSV). For recurring reporting, export on a cadence yourself or pull data via the API/webhooks. See: Analytics