Reduce Customer Support with EasyRoutes

Cut down on delivery-related support tickets. EasyRoutes provides clear tracking, real-time driver locations, and proof of delivery — backed by analytics that help your team identify and resolve issues before they happen.

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Flower Delivery: The Million RosesMattress Delivery: SonnoPizza Delivery: SliceGass Delivery: Gas GuysFood Delivery: Redstart FoodsBread Delivery: Butter & Crust

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Reduce Customer Support with EasyRoutes

"This app by far has to be the most useful app I have ever installed...[EasyRoutes] saves us hours in a day in how we run our delivery schedule compared to the old traditional ways...I highly recommend this app."

Proof of delivery

Eliminate uncertainty with photo confirmations, eSignatures, barcode scans, and delivery notes.

When customers have quick and easy access to when and where their order was delivered, there’s less need to call or email your support team.

See Proof Tools →
Proof of delivery

Tracking pages & notifications

Keep customers informed every step of the way.

Branded tracking pages and automated SMS/email notifications reduce “Where is my order?” inquiries by providing accurate, real-time updates on delivery progress.

Customer-Facing Features →
Tracking pages & notifications

Track drivers in real time

Give your support team the visibility they need to respond quickly.

Real-time GPS tracking helps staff pinpoint driver locations, communicate ETAs confidently, and resolve issues before they escalate.

More on Driver Tracking →

"I wouldn’t use any other app for my drivers!"
- Solstice Savory Pies

Track drivers in real time

Detailed analytics & activity feed

Spot recurring problems before they become support headaches.

EasyRoutes logs driver activity and delivery events so your team can investigate missed deliveries, identify trends, and improve future performance.

View Analytics →
Detailed analytics & activity feed

Even more for customer support staff

  • Get started in minutes with no complex setup — just install and go.
  • Equip drivers with turn-by-turn directions, stop details, and delivery tools on the go.
  • Automatically generate route-specific packing slips and inventory lists.
  • Easily adapt to more orders, more drivers, and more routes as your business expands.
Even more for customer support staff

Get Started with EasyRoutes

  • Try it free for 14 days—no commitment required
  • If you're using Shopify, just install the app and sync your orders
  • If you're not on Shopify, import a CSV or connect via Zapier
  • Our support team is here to help you migrate routes, drivers, and workflows
Get Started with EasyRoutes