Provide an Outstanding Customer Experience with EasyRoutes

Deliver a top-tier experience every time. Optimize routes for timely deliveries, keep customers informed with tracking and notifications, and provide proof of delivery with real-time driver visibility.

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⭐⭐⭐⭐⭐ 4.9 stars • Trusted by 5,000+ Businesses

Flower Delivery: The Million RosesMattress Delivery: SonnoPizza Delivery: SliceGass Delivery: Gas GuysFood Delivery: Redstart FoodsBread Delivery: Butter & Crust

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Provide an Outstanding Customer Experience with EasyRoutes

"I use this to deliver my baked goods - customer service is extremely responsive, they help with any problems I have, and the actual app has provided a great benefit to my customers."

Optimized route planning

Ensure every delivery is on time with intelligent route optimization that factors in time windows, stop priorities, and traffic.

Fewer delays mean happier customers, and a more reliable brand experience.

See Route Planning →
Optimized route planning

Tracking pages & notifications

Keep customers in the loop with branded tracking pages and automated notifications that share ETAs, delivery windows, and their driver's route progress.

Eliminate delivery uncertainty and build trust with every order.

Customer-Facing Features →
Tracking pages & notifications

Proof of delivery

Capture photos, eSignatures, barcodes, and delivery notes at each customer's doorstep to provide clear proof of delivery.

Customers can be confident their packages arrived safely, and your team gets fewer support inquiries.

See Proof Tools →

"I wouldn’t use any other app for my drivers!"
- Solstice Savory Pies

Proof of delivery

Track drivers in real time

Give your team and customers visibility into driver locations as they complete routes in real time.

Live driver tracking helps set accurate expectations and lets your support team respond quickly to delivery-related questions.

Track Drivers →
Track drivers in real time

Even more for satisfied customers

  • Get started in minutes with no complex setup — just install and go.
  • Automatically generate route-specific packing slips and inventory lists.
  • Gain actionable insights into performance and delivery operations with detailed analytics.
  • Easily adapt to more orders, more drivers, and more routes as your business expands.
Even more for satisfied customers

Get Started with EasyRoutes

  • Try it free for 14 days—no commitment required
  • If you're using Shopify, just install the app and sync your orders
  • If you're not on Shopify, import a CSV or connect via Zapier
  • Our support team is here to help you migrate routes, drivers, and workflows
Get Started with EasyRoutes

Frequently asked questions

How does route optimization work on EasyRoutes?

EasyRoutes optimizes deliveries using your selected orders, start & end locations, stop time intervals, time windows, and route limits. You can balance routes, respect capacities, and re‑optimize as plans change.

See: Route Options · EasyRoutes 101

Does EasyRoutes support time windows for deliveries?

Yes. You can set delivery time windows per stop or import them from supported third‑party date/time apps. EasyRoutes optimizes routes to meet these windows and calculates ETAs accordingly.

See: Time Windows · Supported third-party apps

Can I schedule routes in advance to share ETAs?

Yes. Schedule routes for specific dates/times, and ETAs will be calculated for each stop on a route. These ETAs can be shared via customer tracking links and email/SMS delivery notifications.

See: Route Scheduling & ETAs

How accurate are ETAs?

ETAs use route distance, stop service times, and historical traffic, and they update during the day as drivers progress. Accuracy improves when addresses and time windows are clean.

See: Route Scheduling & ETAs

Does EasyRoutes offer SMS delivery notifications?

Yes. EasyRoutes Premium and Enterprise plans support branded SMS notifications with usage‑based pricing per message segment. Configure templates and funding in Settings.

See: EasyRoutes SMS Pricing · Delivery Notifications

Can I customize the notifications customers receive?

Yes. With the Premium plan and above, fully customize email/SMS: add your logo and colors, edit copy/variables, and choose which events send. Works for Shopify orders and imported/manual stops.

See: Delivery Notifications

How is real-time driver location shared with customers?

You can show a live GPS pin on customer tracking pages when the driver is approaching. Configure this in EasyRoutes Settings → Order tracking and pair with email/SMS notifications for maximum visibility.

See: Real-Time Driver Location Tracking · Order Tracking Pages

Can I show my driver’s real-time location to customers?

Yes. On Premium/Enterprise plans you can display a live driver pin on tracking pages when the driver is 1–10 stops away.

See: Real‑Time Driver Location Tracking

What types of proof of delivery can EasyRoutes capture?

EasyRoutes supports delivery photos, e‑signature, driver notes, and automatic timestamps (with GPS location when available) to provide a complete delivery record.

See: Proof of Delivery

Can I share proof of delivery through tracking links?

Yes. You can show proof of delivery (photos, e‑signature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.

See: Proof of Delivery · Order Tracking Pages

Can I send delivery reminders to customers?

Yes. Configure email/SMS templates (e.g., Ready for Delivery, Out for Delivery, Driver is X Stops Away) to remind customers and include tracking links and ETAs.

See: EasyRoutes Notifications