Product Updates

We've added a new setting that allows route planners to customize how early in a route their customers are able to view their driver's real-time location from their order tracking pages. Live driver location can now be automatically shared when a customer's stop is anywhere from 1 stop to 10 stops away (default value is 3 stops away), keeping them up-to-date and informed every step of the way.

Configure this threshold from your EasyRoutes Settings > Order tracking tab, under the Tracking page options section:

After you have made your changes, click the Save button to apply them.

We've added a new Customer orders option to the route printing menu - when enabled within the List of stops section, printed routes will include the total number of orders each customer has placed with your store in the past:

Version 1.0.38 of the EasyRoutes Delivery Driver mobile app is now available to download for iOS and Android, featuring the following updates and improvements:

• Any stops containing an Order Note, Stop Note, and/or Customer Note will now display with a note icon in the stop list for any dispatched routes. Drivers using the mobile app can tap on the note icon to quickly review any notes that apply to that stop, even if the route has not yet been started:

• When viewing individual stops, the Delivery Instructions section (including all three note types listed above, when available) has been shifted towards the top of the page for increased at-a-glance visibility:

• Various bug fixes and UI enhancements, including improved support for using the mobile app and uploading Proof of Delivery items when in locations with limited connectivity.

You can now enable and configure the Route Assistant for auto-adding orders to a route from the Route Options page, prior to creating a new route:

By default, the Route Assistant will be configured with the Contains address filter applied. Use the Clear all and/or Add filter buttons to configure any filter combination you'd like the Route Assistant to watch for:

Once your new route is created with Route Assistant enabled, when viewing that route you'll see a banner indicating that there are new orders that match these filters waiting to be routed from the Add orders tab: