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March 18, 2024

Customizable real-time driver location threshold

If you have feedback or suggestions, please reach out — we'd love to hear from you!

We've added a new setting that allows route planners to customize how early in a route their customers are able to view their driver's real-time location from their order tracking pages. Live driver location can now be automatically shared when a customer's stop is anywhere from 1 stop to 10 stops away (default value is 3 stops away), keeping them up-to-date and informed every step of the way.

Configure this threshold from your EasyRoutes Settings > Order tracking tab, under the Tracking page options section:

After you have made your changes, click the Save button to apply them.

About Roundtrip

Roundtrip's mission is to equip every business with the software tools they need to deliver products to their customers in a delightful way. Thousands of Shopify merchants worldwide choose EasyRoutes to power their local deliveries across dozens of product categories, from meal kits and groceries to coffee, cupcakes, kibble, and so much more. Our easy-to-use route planning and delivery optimization app is certified Built for Shopify, a two-time Shopify staff pick, and the top rated local delivery app on the Shopify App Store.

"This app has changed our business OVERNIGHT! We are a well-established company, and even still...we used to make routes MANUALLY, map them MANUALLY, and use shared notes to give our drivers lists of stops MANUALLY. UGH. This app is PERFECT and saves us many hours a week. Customers are loving the tracking feature. They know exactly when we're coming. That's huge. No more 'when's my order coming phone calls'."
MB Grocery
Grocery delivery in Louisiana 🇺🇸
Designed to make deliveries easy