Platform / Live
Sep 29, 2026

EasyRoutes API: Rate limiting

We’ve added rate limiting to the EasyRoutes API, to keep it fast and responsive for every integration. Requests are now limited per API client, with a steady allowance of 10 requests per second and bursts of up to 120 requests. As part of this change:

  • Requests over the limit are rejected with a 429 Too Many Requests response, which includes a Retry-After header giving the number of seconds to wait before retrying.
  • New response headers on every authenticated response, RateLimit-Limit, RateLimit-Remaining and RateLimit-Reset, show how much of the allowance is left, so integrations can slow down before they reach the limit.

For full details, including recommended retry and backoff handling, see the Rate Limits guide in the EasyRoutes Developer Docs portal.

We encourage developers using EasyRoutes’ APIs to configure a Developer contact email in their EasyRoutes Settings > API tab, so our support team can reach out to the appropriate contact directly if we detect patterns repeatedly exceeding the API’s rate limits.

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