3 Quick Tips for Smooth Holiday Deliveries with EasyRoutes

As the peak shopping period approaches, ensuring your delivery operations run smoothly is more important than ever. According to recent surveys, 73.6% of shoppers say that delivery is the most important part of their overall shopping experience. When customers are expecting gifts, groceries, or time-sensitive items, even the smallest hiccup can impact their satisfaction.

Here are three quick ways you can use EasyRoutes for Shopify to streamline local deliveries and provide a seamless experience this holiday season.

Table of Contents

• Set Up Delivery Notifications
• Customize Your Order Tracking Page
• Collect Proof of Delivery

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Set Up Delivery Notifications

Delivery communication is one of the most important elements of customer satisfaction. In fact, 73.6% of shoppers say that clear communication is key to a good delivery experience, and 93% want to receive updates about changes in delivery status.

EasyRoutes lets you send real-time delivery notifications via email or SMS, so your customers always know what’s happening with their order. You can even alert them when the driver is just a few stops away—perfect for preparing for contactless deliveries or ensuring someone is home to receive the package.

How to enable: Visit the Customer Notifications tab in your EasyRoutes Settings.

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Customize Your Order Tracking Page

An order tracking page is more than just functional—it’s an extension of your brand. EasyRoutes allows you to personalize your tracking pages with your logo, background color, and custom messaging. No coding required.

Give your customers access to live updates while reinforcing your store’s unique style. A professional tracking page reassures customers, reduces support inquiries, and adds polish to every delivery.

How to customize: Go to the Order Tracking tab in your EasyRoutes Settings.

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Collect Proof of Delivery

A poor delivery experience can seriously impact customer retention—83.5% of customers say they’re unlikely to return after a negative delivery.

EasyRoutes Premium makes it easy to collect and share proof of delivery. Drivers can take multiple photos, capture electronic signatures, and add delivery notes for added clarity. These details are then made available on your customer’s tracking page—so they always know exactly when and where their package was delivered.

Pro tip: You can require proof of delivery from your drivers by adjusting your settings under the Driver Settings tab in EasyRoutes Settings.

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Happy Delivering This Holiday Season

Thank you for choosing EasyRoutes. We hope these Premium features help make your holiday delivery operations smoother, faster, and more customer-friendly. Here’s to a successful and stress-free season of local delivery!