« Back to articles

What Is Crowdsourced Delivery? Benefits, Trends, and Examples

Explore the world of crowdsourced delivery. Uncover its benefits, current trends, and real-world examples in this comprehensive guide.

Your all-in-one local delivery app for Shopify

The Power of the Crowd: Rethinking Delivery Services

In an era where convenience is king, crowdsourced delivery has emerged as a revolutionary model in the logistics industry. This innovative approach leverages the power of the crowd to offer flexible, efficient, and cost-effective delivery solutions. But what exactly is it, and why is it becoming increasingly popular among businesses and consumers alike? Let's dive in to understand this trend, its benefits, and see some real-life examples.

Table of Contents:

  1. Understanding Crowdsourced Delivery
  2. Benefits of Crowdsourced Delivery
  3. Current Trends in Crowdsourced Delivery
  4. Real-World Examples of Crowdsourced Delivery
  5. The Role of Technology in Crowdsourced Delivery
  6. Challenges and Considerations
  7. The Future of Deliveries

Understanding Crowdsourced Delivery

Crowdsourced delivery, also known as crowdshipping, is a method of fulfilling deliveries that involves enlisting the general public to transport goods. This method utilizes a network of local, non-professional couriers who deliver packages on routes they are already traveling. The concept is akin to carpooling for parcels, where everyday commuters and travelers earn extra by delivering items along their journey. This model offers a flexible and scalable solution to meet the ever-growing demand for fast and efficient delivery services.

Benefits of Crowdsourced Delivery

The primary appeal of crowdsourced delivery lies in its flexibility and scalability. It allows businesses to handle fluctuating delivery volumes without the need for a dedicated fleet, thereby reducing overhead costs. For customers, it often means faster and more personalized delivery experiences. Additionally, it's an environmentally friendly option, as it maximizes the utility of existing journeys, reducing the number of vehicles on the road and consequently, the carbon footprint.

Current Trends in Crowdsourced Delivery

With e-commerce booming, crowdsourced delivery is gaining traction as a valuable logistics solution. Notably, during peak seasons like Black Friday, where the volume of online orders surges, this method proves particularly beneficial. According to data compiled by Shopify, the average local delivery order during Black Friday 2022 was $97.40 in the U.S. and $120.75 in Canada, highlighting the scale of e-commerce activities during peak times. Crowdsourced delivery can effectively manage this surge, ensuring timely deliveries without the need for additional permanent resources.

Real-World Examples of Crowdsourced Delivery

Several companies have successfully integrated crowdsourced delivery into their operations. UberEats and DoorDash, for instance, use local drivers to deliver food orders quickly and efficiently. Another example is Amazon Flex, where individuals deliver Amazon packages using their vehicles. These models show how diverse businesses are leveraging crowdsourcing to enhance their delivery capabilities.

The Role of Technology in Crowdsourced Delivery

Technology plays a crucial role in the success of crowdsourced delivery. Route optimization software, such as EasyRoutes, is crucial for coordinating multiple deliveries across a wide network of independent drivers. These tools not only help in planning efficient routes but also in tracking orders, ensuring that customers are kept informed about their delivery status.

Challenges and Considerations

While crowdsourced delivery offers numerous benefits, it's not without challenges. Ensuring reliability and consistency can be tricky when relying on non-professional couriers. Additionally, issues related to security and package handling standards need to be addressed. Businesses must also consider the legal and insurance implications of using a decentralized delivery workforce.

The Future of Deliveries

Crowdsourced delivery represents a paradigm shift in the logistics industry, offering a flexible and cost-effective solution to meet the evolving demands of consumers and businesses. As this model continues to grow, it will likely become an integral part of the delivery landscape. For businesses looking to enhance their delivery services, integrating advanced tools like EasyRoutes can be a game-changer. Discover more about optimizing your delivery services and staying ahead in the dynamic world of e-commerce at Roundtrip.ai.

About Roundtrip

Roundtrip's mission is to equip every business with the software tools they need to deliver products to their customers in a delightful way. Thousands of Shopify merchants worldwide choose EasyRoutes to power their local deliveries across dozens of product categories, from meal kits and groceries to coffee, cupcakes, kibble, and so much more. Our easy-to-use route planning and delivery optimization app is certified Built for Shopify, a two-time Shopify staff pick, and the top rated local delivery app on the Shopify App Store.

"I was tired of getting the "Any idea when your driver will get here?" text messages from our wholesale clients. This app takes care of that issue and then some!"
Bliss Artisan
Ice cream delivery in Indiana 🇺🇸
Designed to make deliveries easy