Platform / Live
Aug 1, 2022

July 2022 Product Updates

Custom SMS and Email Notifications

A hand holding a phone showing a Blossom & Co. delivery email with the shop’s floral logo, “Your Order #2408 is out for delivery!” and an EasyRoutes tracking number

A very-much requested feature is here for EasyRoutes Premium users — completely customizable email and SMS delivery notifications!

For emails, you can add your logo, customize all the text, and even add your own links using our easy editor (no more dealing with complex Liquid code like with Shopify's notifications).

A hand holding a phone showing a text from GTA Plants saying order #1357 has been delivered, with a link to the shop’s plant care guide

We're also excited to launch customizable SMS notifications! This is a BETA feature, which means we would love your feedback! It is currently only available to Shopify stores based in the US and Canada for an additional costs of $15 per driver/month during the beta. We plan to roll out this feature to the rest of the world — support and pricing will be announced at that point. Stay tuned!

Notification History Timeline

The Notification History dialog for Stop 1, Order #1023, with Ready for delivery, Out for Delivery and Delivered timestamped and Attempted Delivery marked Not sent

We've also added an in-app notification event timeline so you know exactly what notifications were sent and when. You can view this in the Actions menu for the stop whose history you want to check.

More Customization Options

Order tracking pages branded for several different shops, fanned across a teal background, each with its own logo, delivery progress bar and map

We've added even more customization options to our order tracking pages as well as out packing slips and labels. Check them out in your EasyRoutes Settings.

Better Support for Subscription Apps

An order row with Fulfillment set to Scheduled and its 4 items dropdown open, splitting the order into a SCHEDULED part and FULFILLMENT #1129.1

We've improved how EasyRoutes works with subscription apps, including apps that use a single order with scheduled parts.

Route Group Improvements

The Route Group actions menu opened from the three-dot button, with Add Blank Route highlighted below Refresh Routes, the copy options and Add Routes to Group

We've cleaned up our Route Groups action menu and added the ability to add a blank route to your groups to better help with planning. You can also now assign drivers from the group view.

Huge Performance Upgrade

If you deal with a lot of orders, you should definitely notice that EasyRoutes is feeling a lot speedier. We've spent a lot of time under the hood making sure our app loads fast and works with older browsers.

We've also made a lot of updates to our routing engine, like supporting routes with very long ETAs and max stop times. And we also made some tweaks to better support for countries like Turkey and South Africa.

Your delivery day, planned before you get in.