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March 19, 2024

Local Delivery Instructions now available

If you have feedback or suggestions, please reach out — we'd love to hear from you!

Merchants utilizing the Delivery Instructions field to collect additional information for Local Delivery orders can now access these instructions from within EasyRoutes. When available, Delivery Instructions will display along with any order notes and can be viewed by hovering over the note icon on any Route page:

By default, Delivery Instructions will also display in the Delivery Driver mobile app alongside any other notes for a stop:

You can disable Delivery Instructions from displaying in the Delivery Driver mobile app by unchecking Show delivery instructions from your EasyRoutes Settings > Driver settings tab:

Note: This feature is currently in beta, and may not always behave exactly as expected. Please contact us if you run into any issues when working with Local Delivery Instructions.

About Roundtrip

Roundtrip's mission is to equip every business with the software tools they need to deliver products to their customers in a delightful way. Thousands of Shopify merchants worldwide choose EasyRoutes to power their local deliveries across dozens of product categories, from meal kits and groceries to coffee, cupcakes, kibble, and so much more. Our easy-to-use route planning and delivery optimization app is certified Built for Shopify, a two-time Shopify staff pick, and the top rated local delivery app on the Shopify App Store.

"Route planning used to take 1-2hrs every day, now it's almost completely automated with this app."
Balloon delivery in Canada 🇨🇦
Designed to make deliveries easy