Platform / Live
Mar 19, 2024

Local Delivery Instructions now available

Merchants utilizing the Delivery Instructions field to collect additional information for Local Delivery orders can now access these instructions from within EasyRoutes. When available, Delivery Instructions will display along with any order notes and can be viewed by hovering over the note icon on any Route page:

A Route page stop list with the note icon hovered, its popup showing an order note and the Delivery instructions circled

By default, Delivery Instructions will also display in the Delivery Driver mobile app alongside any other notes for a stop:

The EasyRoutes Delivery Driver mobile app’s stop screen for order #1421, with Delivery Instructions circled under the order note

You can disable Delivery Instructions from displaying in the Delivery Driver mobile app by unchecking Show delivery instructions from your EasyRoutes Settings > Driver settings tab:

The Driver app settings section with the unchecked Show delivery instructions (beta) option circled at the bottom of the list

Note: This feature is currently in beta, and may not always behave exactly as expected. Please contact us if you run into any issues when working with Local Delivery Instructions.

Your delivery day, planned before you get in.