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June 24, 2024

Redesigned customer order tracking pages

If you have feedback or suggestions, please reach out — we'd love to hear from you!

We've given EasyRoutes' customer order tracking pages a complete refresh! Our new tracking pages are more informative and visually appealing than ever before, and are designed to display seamlessly across all device types and screen resolutions. Customers can access all their order details - including order status, real-time driver location, and proof of delivery - from our new, easy-to-read card-based tracking page layout:

If you've already modified your order tracking pages to include non-default variables, custom ETA and schedule settings, or localized translations, don't worry! All your customizations will be automatically transferred to the new tracking page layout, and no further action is required to deliver the same outstanding experience your customers already expect, in a spruced up and more user-friendly package.

Customize and preview your customer order tracking pages for all order status events from your EasyRoutes Settings > Order tracking tab.


About Roundtrip

Roundtrip's mission is to equip every business with the software tools they need to deliver products to their customers in a delightful way. Thousands of Shopify merchants worldwide choose EasyRoutes to power their local deliveries across dozens of product categories, from meal kits and groceries to coffee, cupcakes, kibble, and so much more. Our easy-to-use route planning and delivery optimization app is certified Built for Shopify, a two-time Shopify staff pick, and the top rated local delivery app on the Shopify App Store.

"This app made us save time, work and money. It's very user friendly and offers everything we need."
Kyoto Fleurs
Flower delivery in Canada 🇨🇦
Designed to make deliveries easy