Product Updates

Non-Shippable Item Improvements:

We've added a new setting (configure from EasyRoutes Settings > General tab, Fulfillment items section) that, when enabled, will hide non-shippable items from route inventories:

This can be particularly useful when orders contain non-shippable "items" that represent a subsequent delivery or pickup that will be fulfilled at a later date (for example, delivering a rental order that must be picked up on a future route, and where this pickup is included in the order as a non-shippable item).

When this setting is enabled, non-shippable items will be hidden from all item count and weight summaries for stops and routes, including:

• Packing slips
• Packing labels
• Inventory summaries
• Inventory tabs
• Groups page
• Route/stop exports

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Driver Tasks Improvements:

• Existing Driver Tasks can now be edited directly below the map when viewing any saved Filter View tabs.
• Pending and completed Driver Tasks can now be included when exporting a route:

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Additional Updates:

• When accessing a stop's Notification History, an error will now display if the customer associated with that stop has previously unsubscribed from receiving delivery event notifications.
• Delivery Zones can now be used to select orders from the Add Orders tab of any route.
• Improved matching logic for US ZIP codes.

We've added a new feature that monitors for new orders matching a custom set of filters, and automatically pre-selects them for addition to an existing route. You can enable the Route Assistant from the Add Orders tab on any new or existing route, directly from the Auto-add orders box found below the map:

Once enabled, the Route Assistant will place a banner at the top of a route page whenever you load an unstarted route and new orders are available - simply head to the Add Orders tab and they'll be staged on the map ready for you to view and quickly add to your route:

For more details on configuring and updating the Route Assistant's functionality and filters, take a look at the support article for this new feature.

We've added a new Route Option to assign drivers tasks and reminders of additional steps they must complete before starting a route, completing a delivery stop, and/or marking a route as complete. Driver tasks can be enabled and configured from the Route Options page:

Driver tasks can be added in two different styles, depending on the nature of the task:

• Checkboxes: Use this type of task to provide drivers with a list of tasks that can be checked off individually as they're completed:

• Radio buttons: Use this type of task to provide drivers with a list of options for a task, where only one possible option can be selected to complete the task:

Optional: Each individual task can be set as "required," meaning a driver will be unable to mark a stop as Attempted or Delivered until the task is completed. Enable tasks as requirements by checking the "Delivered" and/or "Attempted" checkboxes from the "Required to mark order as:" section below each task.
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Driver tasks can also be added to a route's Start and End locations independently, to differentiate between stop-level tasks and tasks that need to be completed in order to begin or complete a route:

• To configure End location tasks, a route's End location must be set to a physical address (such as your shop or warehouse), or Loop back to start. End location tasks cannot be configured if a route's End location is set to "Use the last stop in route".
• Optional: After adding any Start location tasks, check the "Required to start route" checkbox below that task to force a driver to complete tasks before they can begin delivering a route.
• Optional: After adding any End location tasks, check the "Required to mark route as completed" checkbox below that task to force a driver to complete tasks before they can complete a route.

As routes are completed, you can access pending or completed tasks and their timestamps on any Route page from the "Tasks" column for any Start/End location or stop on a route:

Drivers using the EasyRoutes Delivery Driver mobile app can access and complete tasks for route Start location, individual stops, and route End location directly from the app:

Optional: If certain tasks are configured as "required", drivers will be alerted of pending tasks, and will be unable to tap Start or select any "Mark as..." buttons until tasks are completed:

For more information on enabling and configuring Driver tasks on your routes, see the support article for this new feature.

Note: Drivers will need to update to the latest version of the app (v1.0.35) in order to access and complete assigned Driver tasks from the EasyRoutes Delivery Driver mobile app.

Version 1.0.34 of the EasyRoutes Delivery Driver app is now available to download for iOS and Android, featuring a number of usability improvements and UI updates, including:

• All available notes pertaining to a stop (Order note, Stop note, and/or Customer note) are now shown directly below the "Order items" section for that stop:

• Depending whether Address, Lat/Long or ZIP/Postal Code is selected as your Navigation mode, the "Go to..." button below the map for a stop now more clearly displays which navigation mode will be used to get directions to that stop:

• Enabling "Include second address line when navigating" from the app's settings menu will include the second address line stored for a stop (if applicable) when navigating to that stop:

• Improved support for photo Proof of Delivery capture and storage
• Fix for occasional issue when using Waze to navigate routes on Android
• Various bug fixes and miscellaneous UI improvements

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Other EasyRoutes Updates:

• You can now include Item vendor in printed packing slips - from EasyRoutes Settings > Packing slips and labels section, scroll to the "Packing slip options" section and ensure the "Item vendor" checkbox is selected from the "Items" subsection:

• You can now include the Start location row when exporting a route:

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