Platform / Live
Sep 5, 2022

August 2022 Product Updates

‍Dispatch Links (a.k.a. Driver Self-Assign to Routes)

The Dispatch Route dialog asking “Dispatch route without assigning a driver?”, noting one empty driver seat, with a Dispatch button

Now you can generate a route link that allows your drivers to assign themselves. We call these Dispatch Links.

You can share a Dispatch Link with any activated driver in your store and they can preview the route and claim it if they want to assign themselves. Deactivated drivers can also claim a route if there are empty active driver seats available.

The Dispatched! dialog showing the route link with Copy, SMS, Email and WhatsApp share buttons and a note that it expires in 7 days

Once a driver claims a route, they will show up as assigned to that route in EasyRoutes.

The route's Driver field showing a check mark beside the name of the driver who claimed it

These Dispatch Links can also be shared with others and viewed on the EasyRoutes Delivery Driver app as a read-only version of the delivery route and route inventory.

New Driver Management Tab & Features

The EasyRoutes top navigation with the new Drivers tab selected between Routes and Settings

We've uplifted and Driver Management from the Settings to it's own top-level tab and have beefed it up with more information to help you with managing your drivers.

The Drivers tab table with Status, Date Range and Sort controls, a Current Month filter, and each driver's routes, stops, deliveries and distance

You can apply date ranges and sort and filter to get the information you need. We also provide a quick shortcut to view all your driver's routes on the Routes tab.

3) New Delivery Notification Features

A person holding a phone showing a store's “Your order #1110 is out for delivery!” email with a tracking number and item list

a) Send Delivery Notifications to Imported Stops: Now you can send EasyRoutes email and SMS delivery notifications to imported stops from outside of Shopify!

Whether you are adding a custom stops to a route or importing orders via CSV, EasyRoutes can now send our customizable notifications to those customers.

b) Customer is N Stops Away Delivery Notifications:

The “Send when driver is this number of stops away” setting set to 1, applying to both Shopify and Imported orders

Send an email and/or SMS delivery notification to customers when your driver is a specified number of stops away from them.

c) Plus more:

You can now add your customer's or driver's name to any of EasyRoutes' email and SMS templates and we've also greatly improved our Notification History pop-up:

The Notification History pop-up for Stop 1 on its Email tab, listing sent notifications with timestamps and # of Stops Away marked Not sent

Preview Packing Slips and Labels

The Packing Slip Preview with a store logo, stop and order details, ship-to address, an items table, and order and stop notes

We've added the ability to preview your packing slips and packing labels when customizing them In your EasyRoutes Settings. We've also added more customization options such as allowing you to choose in what order items are sorted by or allowing you to display the customer note.

5) Various Other Improvements

  • Order Tracking pages now shows time of e-signature capture and allows you the option of display driver notes.
  • Improvements into how we check for "Scheduled" subscription orders.
  • Updates to our cloud provider infrastructure for improved reliability and you can now see the status of Roundtrip services on our Status Page.
  • Other on-going improvements and bug fixes.

Your delivery day, planned before you get in.