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December 4, 2023

New route option - Driver tasks

If you have feedback or suggestions, please reach out — we'd love to hear from you!

We've added a new Route Option to assign drivers tasks and reminders of additional steps they must complete before starting a route, completing a delivery stop, and/or marking a route as complete. Driver tasks can be enabled and configured from the Route Options page:

Driver tasks can be added in two different styles, depending on the nature of the task:

  • Checkboxes: Use this type of task to provide drivers with a list of tasks that can be checked off individually as they're completed:
  • Radio buttons: Use this type of task to provide drivers with a list of options for a task, where only one possible option can be selected to complete the task:

Optional: Each individual task can be set as "required," meaning a driver will be unable to mark a stop as Attempted or Delivered until the task is completed. Enable tasks as requirements by checking the "Delivered" and/or "Attempted" checkboxes from the "Required to mark order as:" section below each task.

Driver tasks can also be added to a route's Start and End locations independently, to differentiate between stop-level tasks and tasks that need to be completed in order to begin or complete a route:

  • To configure End location tasks, a route's End location must be set to a physical address (such as your shop or warehouse), or Loop back to start. End location tasks cannot be configured if a route's End location is set to "Use the last stop in route".
  • Optional: After adding any Start location tasks, check the "Required to start route" checkbox below that task to force a driver to complete tasks before they can begin delivering a route.
  • Optional: After adding any End location tasks, check the "Required to mark route as completed" checkbox below that task to force a driver to complete tasks before they can complete a route.

As routes are completed, you can access pending or completed tasks and their timestamps on any Route page from the "Tasks" column for any Start/End location or stop on a route:

Drivers using the EasyRoutes Delivery Driver mobile app can access and complete tasks for route Start location, individual stops, and route End location directly from the app:

Optional: If certain tasks are configured as "required", drivers will be alerted of pending tasks, and will be unable to tap Start or select any "Mark as..." buttons until tasks are completed:

For more information on enabling and configuring Driver tasks on your routes, see the support article for this new feature.

Note: Drivers will need to update to the latest version of the app (v1.0.35) in order to access and complete assigned Driver tasks from the EasyRoutes Delivery Driver mobile app.

About Roundtrip

Roundtrip's mission is to equip every business with the software tools they need to deliver products to their customers in a delightful way. Thousands of Shopify merchants worldwide choose EasyRoutes to power their local deliveries across dozens of product categories, from meal kits and groceries to coffee, cupcakes, kibble, and so much more. Our easy-to-use route planning and delivery optimization app is certified Built for Shopify, a two-time Shopify staff pick, and the top rated local delivery app on the Shopify App Store.

"We have tried several route planners for our operation but this one by far is the best one we've used."
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