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August 13, 2024

EasyRoutes notifications for imported & custom stops

If you have feedback or suggestions, please reach out — we'd love to hear from you!

We've added a secondary set of controls to the Email notifications and SMS notifications sections found in your EasyRoutes Settings > Notifications tab.

Once enabled for any delivery event(s), EasyRoutes notifications will be sent to customers for imported orders and custom stops in the same manner as was previously only available for Shopify orders:

Notes:

  • Custom/imported stop notifications can each be enabled independently, even if your store is configured to Use Shopify's built-in notifications.
  • Due to the nature of available data for imported and custom stops, some notification variables that are available for Shopify orders (such as billing-related variables and individual item breakdowns) may not be available for custom/imported stop notification templates.
  • Full details on enabling and editing notifications for different delivery events can be found in this support article.

About Roundtrip

Roundtrip's mission is to equip every business with the software tools they need to deliver products to their customers in a delightful way. Thousands of Shopify merchants worldwide choose EasyRoutes to power their local deliveries across dozens of product categories, from meal kits and groceries to coffee, cupcakes, kibble, and so much more. Our easy-to-use route planning and delivery optimization app is certified Built for Shopify, a two-time Shopify staff pick, and the top rated local delivery app on the Shopify App Store.

"Easy Routes is great, it made a task that was taking me an hour take literally a minute! I use it every day for my business and still can't believe how much time it saves me!"
The Saltiest Dog
Raw dog food delivery in Australia 🇦🇺
Designed to make deliveries easy