« Back to articles

Picking Route Planning Software: A Quick SMB Owner Guide

SMBs need smarter routes to grow. Discover how to choose the right route planning software to scale your delivery operations and keep customers happy.

Your all-in-one local delivery app for Shopify

When you're running a growing delivery business, efficiency isn’t a luxury—it’s your lifeline. And if you're still stringing together routes with a combo of Google Maps, guesswork, and crossed fingers, it's time to make a change. Picking the right route planning software can mean the difference between happy customers and a daily headache. But with so many options out there, how do you choose a solution that fits your small business like a glove instead of a chainsaw?

Whether you're delivering artisan baked goods, organic groceries, or hand-packed subscription boxes, this guide will walk you through what to look for, what to avoid, and why your clipboard should probably go into retirement.

Table of Contents

  • Why Route Planning Matters for Small Businesses
  • What Features You Actually Need (and What You Don’t)
  • Evaluating Cost vs Value
  • Route Planning Software in Action
  • When EasyRoutes Makes the Most Sense
  • Real-Life Results: Duo Duo Ice Cream's Delivery Evolution
  • Final Thoughts: Simplify, Scale, Succeed

Why Route Planning Matters for Small Businesses

Let’s face it: small business owners wear a lot of hats—sometimes all at once. From managing inventory to fielding customer service calls, route planning often becomes a chore squeezed between a dozen other tasks. But as order volume increases, the impact of poor routing becomes impossible to ignore.

Wasted time, excess mileage, delayed deliveries, and confused drivers all cost money. That’s not just theoretical. Businesses using delivery software with optimization capabilities have reported mileage savings of up to 20%, directly cutting fuel expenses and time on the road

Whether you're offering clothing delivery, coffee shop delivery, or even furniture delivery, smart routing makes the difference between growth and burnout.

What Features You Actually Need (and What You Don’t)

Many software platforms try to wow you with bells and whistles, but for most small and medium-sized businesses, what you need is pretty straightforward:

  • Dynamic route optimization that considers traffic, time windows, and delivery order.
  • A driver app that helps your team stay on track (and not text you every five minutes).
  • Real-time order tracking so your customers stop calling to ask where their items are.
  • Seamless integration with your eCommerce tools, like Shopify.

More advanced tools might offer predictive ETAs, barcode scanning, or vehicle-specific routing. That’s great if you're operating at scale, but for many SMBs, simplicity wins.

Solutions like EasyRoutes deliver just the right mix of power and ease of use, especially for niche verticals like meal kit delivery, flower delivery, or pet supply delivery.

Evaluating Cost vs Value

Don’t just look at the monthly subscription price—think about what manual planning is costing you. If you're spending hours on routes, paying for driver overtime, and fielding “where’s my order?” messages, the price of inaction adds up quickly.

A great route planning tool doesn’t just help you drive fewer miles; it helps you serve more customers in less time, boosting your revenue without adding stress. For businesses like those in firewood delivery or auto parts delivery, where timing and route accuracy matter, the value is tangible.

And here’s a bonus: many tools pay for themselves within weeks, thanks to fuel savings and increased delivery capacity. Don’t just take our word for it—The Real Good Life, a prepared meal company, saw massive improvements after switching to software-driven delivery planning.

Route Planning Software in Action

Let’s zoom out. You're running a small bakery and want to expand your bakeries delivery radius. Each morning, 20 orders come in—some downtown, others in the suburbs, and a few tricky rural ones. Manually piecing that route together is a logistical jigsaw puzzle.

With software, those routes are optimized instantly based on traffic and timing. Your driver gets everything through the driver app, while your customers receive delivery notifications without you lifting a finger. Suddenly, what took 90 minutes of planning now takes 5.

This kind of transformation isn’t hypothetical—it’s being realized by companies like Sweet E's Bake Shop, who rely on route planning tools to make every cake drop-off a delightful (and timely) experience.

When EasyRoutes Makes the Most Sense

If you're already on Shopify—or thinking about it—EasyRoutes should be high on your list. It integrates directly into your store, converting orders into optimized routes without exporting spreadsheets or toggling between apps.

With its seamless tracking and notifications features, your customers stay informed, your drivers stay on task, and your support inbox stays quiet. This is especially helpful for businesses handling multiple deliveries per day, like those in subscription box delivery or medical supply delivery.

Its clean interface and quick onboarding make it perfect for SMB owners who don’t want to spend weeks learning a new system. It’s route planning without the migraine—and frankly, who doesn’t want that?

Real-Life Results: Duo Duo Ice Cream's Delivery Evolution

Duo Duo Ice Cream made the leap to delivery software when their frozen treats started flying off the virtual shelves. Keeping ice cream cold is serious business, and manually planned routes just weren’t cutting it.

By switching to EasyRoutes, they were able to serve more neighborhoods with better timing, minimize missed deliveries, and send proactive updates to eager customers. The result? A smoother workflow and happier customers—not to mention fewer melted cones.

Their story is a tasty reminder that the right software doesn’t just support your growth—it accelerates it.

Final Thoughts: Simplify, Scale, Succeed

Choosing the right route planning software as an SMB owner isn’t about having the most features—it’s about having the right ones. When every mile, every customer interaction, and every delivery counts, making the switch from manual to automated route planning is a no-brainer.

Whether you're delivering handcrafted desserts, books from your bookstore delivery business, or bags of compost from your garden center delivery service, the right software turns complexity into clarity.

If you're ready to make your delivery process smoother, faster, and a lot less stressful, Roundtrip.ai is ready to get you rolling in the right direction.

Trusted by 5,000+ Businesses

Flower Delivery: The Million RosesPizza Delivery: SliceFood Delivery: Redstart FoodsGass Delivery: Gas GuysMattress Delivery: SonnoBread Delivery: Butter & Crust

About Roundtrip

Roundtrip.ai's mission is to equip every business with the software tools they need to deliver products to their customers in a delightful way. Thousands of worldwide choose EasyRoutes to power their local deliveries across dozens of product categories, from meal kits and groceries to coffee, cupcakes, kibble, and so much more. Our easy-to-use route planning and delivery optimization app is certified Built for Shopify, a two-time Shopify staff pick, and the top rated local delivery app on the Shopify App Store.