Platform / Live

Does the app provide turn-by-turn navigation?

Yes. EasyRoutes opens your driver’s preferred navigation app for turn‑by‑turn directions. Drivers can choose Google Maps, Apple Maps, or Waze as their default navigation app from the mobile app's settings page. Drivers can also long tap and choose a different app on the fly if needed. Getting directions is available in both EasyRoutes for Shopify and EasyRoutes for Web.

See: How do I select a navigation app? · Getting Directions

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People also ask

Can drivers use Google Maps for turn-by-turn directions?

Yes! Drivers can launch directions via Google Maps, Apple Maps, or Waze from each stop, and pick a default navigation app in their mobile app settings.

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Does the app provide turn‑by‑turn navigation?

Yes! Drivers can launch navigation via Google Maps, Apple Maps, or Waze from each stop, and pick a default navigation app in their mobile app settings.

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Can drivers use Waze for turn-by-turn directions?

Yes. Drivers can launch navigation via Google Maps, Apple Maps, or Waze from each stop, and pick a default navigation app in their mobile app settings.

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Can drivers re-order or re-optimize their stops in the app?

Yes — if enabled. Planners can allow drivers to manually reorder stops and or re‑optimize remaining stops mid‑route.

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Can customers give feedback via their tracking page?

Yes. Enable Delivery Ratings so customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.

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Can drivers capture proof of delivery from the app?

Absolutely. Drivers can add photos, collect an e‑signature, and record notes at each stop; these appear in the route and customer tracking (if enabled).

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Can drivers update order statuses from the app?

Yes. Drivers can mark stops as Out for Delivery, Delivered, or Attempted and attach proof of delivery from the mobile app.

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Can drivers upload proof from their phone gallery?

Yes. If enabled in Driver Settings, drivers can upload photos from the device gallery — handy for low‑connectivity deliveries — then the app syncs them when online.

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