Yes. The EasyRoutes API enforces rate limits to ensure consistent performance for all users. Most workflows run comfortably within default limits when you batch requests, avoid unnecessary polling, and rely on webhooks to trigger updates rather than frequent reads. If you expect sustained high throughput (e.g., large imports or rapid status updates), our team can help you design an efficient approach and advise on limits for your use case.
Are there API rate limits?
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Are there API rate limits?
Yes. Rate limits protect platform reliability. If you plan high‑volume integrations, contact our support team to discuss throughput and best practices.
Can I use the API to import eCommerce platform orders?
Yes. Use the Routes API to import stops (orders) from any eCommerce platform that can send the required fields, then create or update routes with those stops.
Do I need a Premium plan to use the API?
No. The API and webhooks are included on every paid EasyRoutes plan: Standard, Premium and Enterprise.
Does the Web platform support app or API integrations?
Yes! You can use EasyRoutes' API to customize your integration and build powerful workflows to suit your specific delivery needs. You can also connect EasyRoutes webhooks to Zapier to unlock seamless, no-code workflows with your favourite apps and services, triggered by route updates in EasyRoutes.
Does EasyRoutes support vehicle capacity limits?
Absolutely. Plan with item and weight limits to reflect the capacities of your fleet. Configure and assign Vehicle Profiles for an additional indicator for routes that have specific restrictions by vehicle.
Does EasyRoutes support age-restricted deliveries?
EasyRoutes has no built-in age-gating, but you can run age-restricted deliveries using required signature, photo, and Driver Task ID checks.
Are real-time updates offered for BigCommerce orders?
Yes, via Zapier or API integrations.
Can I plan pickup routes?
Yes. Create pickup‑only routes or mix pickups and deliveries. Use your store or pickup point as the address, and include any notes/requirements for staff reference.
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