Yes. Once imported into EasyRoutes, BigCommerce orders behave the same as other orders. Customers receive branded notifications by email or SMS, including links to real-time tracking pages. This reduces support calls and gives customers confidence in their deliveries. See: Notifications & Tracking
Can EasyRoutes send delivery notifications for BigCommerce orders?
Related
People also ask
Can I send notifications for Squarespace orders?
Yes. Customers receive branded email or SMS notifications with live tracking.
Can I send notifications for WooCommerce orders?
Yes. EasyRoutes supports branded tracking pages and notifications for imported WooCommerce orders.
Can I customize the notifications customers receive?
Yes. With the Premium plan and above, fully customize email/SMS: add your logo and colors, edit copy/variables, and choose which events send. Works for Shopify orders and imported/manual stops.
Can I send delivery reminders to customers?
Yes. Configure email/SMS templates (e.g., Ready for Delivery, Out for Delivery, Driver is X Stops Away) to remind customers and include tracking links and ETAs.
Can I send tracking links via SMS?
Absolutely. Add tracking links to SMS notifications (available on Premium/Enterprise subscription plans) so customers can follow their delivery. Usage‑based fees apply.
Does EasyRoutes offer SMS delivery notifications?
Yes! EasyRoutes Premium and Enterprise plans support branded SMS notifications with usage‑based pricing per message segment. Configure templates and funding in Settings.
Does EasyRoutes support SMS delivery notifications?
Yes. EasyRoutes Premium and Enterprise plans support branded SMS notifications with usage‑based pricing per message segment. Configure templates and funding in Settings.
Will customers see PoD along with live tracking?
Yes. If enabled in Order Tracking settings, photos, eSignatures, and driver notes appear on the tracking page alongside live status updates.
Still have a question?
Search the FAQs, browse the guides, or talk to a human.