Yes. If a scheduled start time is set, routes can be auto‑assigned and dispatched to the selected driver when created.
See: Auto‑Dispatch
Yes, with Zapier or the EasyRoutes API. See: Zapier Guide
Location (Always/Precise), Camera/Photos, and Notifications are required for full functionality of the EasyRoutes Delivery Driver mobile app; Storage/Media permissions may be prompted on Android.
See: App Permissions
Export your orders from BigCommerce as a CSV and upload them into EasyRoutes for routing.
Yes. Export route and stop data — including links to proof of delivery — to CSV for reconciliation or further analysis with external tools.
See: Export routes/stops
Yes. Customers receive branded email or SMS notifications with live tracking. See: Notifications Overview
The route’s Tracking tab shows live driver location, recent path, next/current stop, and real‑time stop status, completion times, and proof of delivery events.
Drivers sign in with the phone number used when they were added as a driver. They’ll receive an SMS code and can then access assigned routes.
Yes. Use the EasyRoutes API for maximum flexibility, or take advantage of EasyRoutes' Zapier triggers for no-code import automation.
See: Zapier Guide
Yes, with a custom Zapier integration or the EasyRoutes API.
Yes. Use the Routes API to import stops (orders) from any system that can send the required fields, then create or update routes with those stops.
See: API Import
Yes. Use the customizable Rescheduled notification (email/SMS) to explain delays, provide a new ETA/date, and include the tracking link.
Yes. The feed offers a timestamped, user‑attributed history of delivery events you can reference alongside CSV exports for formal audits.
See: Activity Feed · Export routes/stops
Yes. Export route/stop data to CSVs with customer details, timestamps, and links to proof of delivery for record‑keeping or analysis.
See: Exporting Data
You can show a live GPS pin on customer tracking pages when the driver is approaching. Configure this in EasyRoutes Settings → Order tracking and pair with email/SMS notifications for maximum visibility.
See: Real-Time Driver Location Tracking · Order Tracking Pages
Yes. Drivers see a manifest in the mobile app, and you can also print route manifests with order details for offline use or records. Choose the Print menu on any route.
Yes, through Zapier or the EasyRoutes API. See: Zapier Guide
Yes. Both EasyRoutes for Shopify and EasyRoutes for Web let you print packing slips for every stop in route order. Open a route, click Print, check Packing slips, and print or save to PDF.
ETAs use route distance, stop service times, and historical traffic, and they update during the day as drivers progress. Accuracy improves when addresses and time windows are clean.
Yes. You can use Shopify’s built‑in Local Delivery/Shipping notifications instead of (or alongside) EasyRoutes email/SMS. Avoid duplicate sends by disabling overlapping templates.
Invite drivers from the Drivers & Vehicles tab of your EasyRoutes navigation menu. Enter a driver's phone number and they’ll receive a link to install and sign in to the app.
See: Adding a Driver
Yes. Open a Route Group to view multiple live driver locations and statuses on one screen; each driver pin is colour‑coded by route.
Yes, through Zapier or the EasyRoutes API. See: Zapier Guide
Pricing is based on plan tier plus the number of active driver seats; optional SMS is usage‑based. Scale seats up/down anytime.
See: Pricing · Pricing & Plans FAQ
Yes. Export your Wix orders to CSV, then upload them into EasyRoutes. See: Wix Import Guide
Yes. Schedule routes for specific dates/times, and ETAs will be calculated for each stop on a route. These ETAs can be shared via customer tracking links and email/SMS delivery notifications.
Yes — provided background location is configured as allowed (Always/Allow all the time) and the OS isn’t restricting the app. Force‑quitting or disabling location will pause updates until the app is reopened.
Yes. SMS usage rates and monthly plan tiers are consistent between EasyRoutes for Shopify and EasyRoutes for Web (the Free tier is Shopify-only). Both use the same driver-seat model: you pay only for active seats and can toggle them on/off as staffing changes, with automatic proration for plan and seat adjustments.
See: SMS pricing · Pricing · Proration
Yes. Require photos, e‑signature, and or a driver note individually before a stop can be marked Delivered or Attempted in the driver app.
See: Mandatory PoD
Yes. Filter by delivery date, zone, status, location (ZIP/postal code, city, country, custom zones) and more criteria to select only the orders you need.
See: Order Filters
Yes. The Routes page shows unstarted, in‑progress, completed, and archived routes. Filter by status or date to find older runs.
By integrating BigCommerce with EasyRoutes, you get a complete delivery management solution: multi-stop route optimization, real-time driver tracking, branded customer notifications, proof of delivery (photos, notes, signatures), and analytics. See: BigCommerce Overview
Yes, with Zapier or the EasyRoutes API. See: Zapier Guide
Workflows are automation tools within EasyRoutes that let you set up custom rules and triggers to handle repetitive delivery management tasks automatically. Instead of manually creating routes, adding orders, and assigning drivers, Workflows can take care of it for you.
See: Workflows Overview
Yes. Configure email/SMS templates (e.g., Ready for Delivery, Out for Delivery, Driver is X Stops Away) to remind customers and include tracking links and ETAs.
Yes. Email and SMS editors include Preview with Example Data so you can confirm branding and variables before enabling. For live tests, try a draft order to yourself.
Workflows can trigger notifications when automatically dispatching routes to drivers, ensuring consistent communication without extra effort from your team. Customers can then receive order status update notifications as soon as a driver starts their route.
Yes. Tracking pages and customer notifications can be customized in your preferred language; order data is shown in the language received from your system.
EasyRoutes optimizes deliveries using your selected orders, start & end locations, stop time intervals, time windows, and route limits. You can balance routes, respect capacities, and re‑optimize as plans change.
See: Route Options · EasyRoutes 101
Yes. EasyRoutes supports routing orders from multiple platforms together. See: BigCommerce Integration
Yes. Add/remove stops, drag‑and‑drop stops to reorder them, change drivers or schedules, and re‑optimize at any time.
See: Edit Routes
You can import stops into EasyRoutes automatically using Zapier, or the EasyRoutes API. See: Zapier Guide
Yes. If enabled in Driver Settings, drivers can upload photos from the device gallery — handy for low‑connectivity deliveries — then the app syncs them when online.
Yes. You can trigger notifications like emails or Slack messages when drivers update stop statuses. See: Zapier Notifications Guide
Yes. When a route is dispatched and assigned, the driver receives a push notification with a shortcut into the route (requires notification permission).
See: Route Dispatch
Yes. Add scheduled driver breaks to new or existing route, and EasyRoutes will insert a break stop while updating downstream ETAs and total route time.
See: Driver Breaks
Each EasyRoutes for Shopify install connects to a single Shopify store. To combine data from additional external sources, import stops via CSV, API, webhooks, or Zapier.
Optimized routing, real-time tracking, notifications, proof of delivery, and analytics. See: Squarespace Integration
You can add, remove, and switch drivers in a way that is flexible with your business at anytime from within EasyRoutes. If you need more active drivers, then you'll need to add more drivers on your plan.
EasyRoutes optimizes deliveries using your selected orders, start & end locations, stop time intervals, time windows, and route limits. You can balance routes, respect capacities, and re‑optimize as plans change.
See: Route Options · EasyRoutes 101
The route’s Tracking tab shows live driver location, recent path, next/current stop, and real‑time stop status, completion times, and proof of delivery events.
EasyRoutes flags any orders that are missing a shipping address so you can add or correct the address before routing. For pickup orders, use your store or pickup location as the address.
Yes. You can connect EasyRoutes to Google Sheets or Excel to log stops and route events. See: Zapier Guide
Yes. EasyRoutes supports Shopify Local Delivery and can include Pickup orders on routes when you need a driver or staff task at your store or pickup point. Local Delivery instructions appear directly on the stop when available.
The WebToffee Order Export & Import plugin is recommended.
Yes. Re‑optimize at any time — after adding or removing stops, changing stop priorities, editing route options, or balancing loads. Drivers can also re-optimize routes delivered out of order, or re‑order stops if enabled from your EasyRoutes Settings.
Yes. Email and SMS editors include Preview with Example Data so you can confirm branding and variables before enabling. For live tests, try a draft order to yourself.
Yes. Select stops on a route and choose Send to another route, or drag between routes on a Route Group. Re‑optimize after moving to refresh ETAs.
Yes. You can show proof of delivery items (photos, e‑signature timestamp, and driver notes) on customer tracking pages and include links in email/SMS notifications. Configure this from your EasyRoutes Settings, in the Order Tracking and Customer Notifications tabs.
Analytics updates as delivery events are recorded. Refresh the Analytics page to see the latest numbers; event details also appear in each route’s Activity Feed.
See: Delivery Analytics · Activity Feed
Yes. Enable Balance routes to distribute stops as evenly as possible across multiple routes/drivers while respecting other route constraints (like time windows, or item/weight limits).
See: Balance routes · How many routes?
Yes. You can connect Squarespace orders to EasyRoutes via CSV import, Zapier, or the EasyRoutes API. See: EasyRoutes for Squarespace
Export invoices from Xero as a CSV, then upload them into EasyRoutes. See: Xero Import Guide
Yes. You can connect Wix orders to EasyRoutes via CSV import, Zapier, or the EasyRoutes API. See: EasyRoutes for Wix
The EasyRoutes Delivery Driver app is available for iOS and Android. Use our official download links to install and sign in with your driver phone number.
See: Where can I download the EasyRoutes Delivery Driver app?
Driver seats are active licenses you assign to people in your driver roster. Activate a seat to let a driver receive routes in the EasyRoutes Delivery Driver app; deactivate a seat to pause access without deleting their profile. You can toggle seats anytime and only pay for the seats on your plan at that moment. Charges/credits are prorated automatically when you add or remove seats.
Yes. Imported or synced Xero invoices can trigger Workflows in EasyRoutes. See: Workflows Overview
Delivery Analytics shows totals and trends for stops and routes, including completed vs. missed deliveries, average delivery time, per‑driver performance, and route metrics over a chosen period.
See: Delivery Analytics
EasyRoutes optimizes deliveries using your selected orders, start & end locations, stop time intervals, time windows, and route limits. You can balance routes, respect capacities, and re‑optimize as plans change.
See: Route Options · EasyRoutes 101
Yes. EasyRoutes lets you set limits for maximum route duration, maximum stops per route, and maximum items per route. Configure these constraints in Route Options before planning, or when editing a route.
See: Route Options
Real-time driver tracking is currently available on Premium and Enterprise plans for both EasyRoutes for Shopify and EasyRoutes for Web. Enable it in EasyRoutes Settings → Driver settings.
See: Real-Time Driver Location Tracking · Pricing & Plans FAQ
EasyRoutes supports delivery photos, e‑signature, driver notes, and automatic timestamps (with GPS location when available) to provide a complete delivery record.
See: Proof of Delivery
Yes. Send EasyRoutes webhook events into Zapier and build no‑code workflows (e.g., update Sheets, post to Slack, send emails).
See: Zapier Integration
Yes. You can create and save Workflows in a draft state, test them with sample data, and only enable them once you’re confident they work as intended.
See: Testing Workflows
EasyRoutes for Shopify is embedded in the Shopify Admin — team members with Shopify access can open EasyRoutes from the admin navigation or search. EasyRoutes for Web uses a standalone login; admins can invite additional users to collaborate with specific permissions. Both products let you control who can plan routes, dispatch, and manage drivers.
See: Getting started · Add collaborators
Yes, via Zapier or API integrations. See: Zapier Guide
Absolutely. Plan with item and weight limits to reflect the capacities of your fleet. Configure and assign Vehicle Profiles for an additional indicator for routes that have specific restrictions by vehicle.
Yes. Enable templates for Imported/Manual stops in EasyRoutes Customer Notifications settings, and include an email and or phone number on the stop.
The EasyRoutes Delivery Driver app is available for iOS and Android. Use our official download links to install and sign in with your driver phone number.
See: Where can I download the EasyRoutes Delivery Driver app?
Use the API to import stops, create and optimize routes, assign/dispatch to drivers, update stop/route status, and retrieve route data and history.
See: Routes API
Yes. Select stops on a route and choose Send to another route, or drag between routes on a Route Group. Re‑optimize after moving to refresh ETAs.
Yes. Re‑optimize at any time — after adding or removing stops, changing stop priorities, editing route options, or balancing loads. Drivers can also re-optimize routes delivered out of order, or re‑order stops if enabled from your EasyRoutes Settings.
Yes. SMS usage rates and monthly plan tiers are consistent between EasyRoutes for Shopify and EasyRoutes for Web (the Free tier is Shopify-only). Both use the same driver-seat model: you pay only for active seats and can toggle them on/off as staffing changes, with automatic proration for plan and seat adjustments.
See: SMS pricing · Pricing · Proration
No coding is required if you use Zapier or import via CSV file. For advanced customizations, API knowledge is helpful. See: API Guide
Yes. Use the EasyRoutes API, webhooks, and Zapier to connect ERPs/CRMs/WMS or automate tasks without code.
Yes. Choose which events trigger email/SMS — Ready, Out for Delivery, Driver is X Stops Away, Delivered, Missed Delivery — and optionally Scheduled/Rescheduled.
The EasyRoutes Delivery Driver app is available for iOS and Android. Use our official download links to install and sign in with your driver phone number.
See: Where can I download the EasyRoutes Delivery Driver app?
Yes. If a scheduled start time is set, routes can be auto‑assigned and dispatched to the selected driver when created.
See: Auto‑Dispatch
Yes. Export route and stop data — including links to proof of delivery — to CSV for reconciliation or further analysis with external tools.
See: Export routes/stops
Yes. Live driver location on tracking pages is optional - keep it internal or show it to customers when their driver is 1–10 stops away.
You can use Zapier to connect EasyRoutes with 6,000+ apps, automate order imports, trigger notifications, and sync delivery data. See: EasyRoutes Zapier Page
Yes. Delivery Analytics reports completion rates, average delivery times, and success rates; filter by driver or date and export to CSV.
See: Analytics
EasyRoutes is a delivery management and route optimization platform for merchants, local delivery teams, and logistics operators. It helps you plan routes, dispatch to drivers, track progress in real time, and notify customers. Works with Shopify and integrates with other e-commerce platforms via EasyRoutes for Web.
You can add, remove, and switch drivers in a way that is flexible with your business at anytime from within EasyRoutes. If you need more active drivers, then you'll need to add more drivers on your plan.
Optimized routing, notifications, proof of delivery, analytics, and more. See: Xero Integration
Yes. Generate a dispatch link that lets eligible drivers claim a route themselves; the first to claim becomes the assigned driver.
See: Driver Self‑Assign
Customers get the same experience on both: branded tracking pages with ETAs, real-time updates, and proof-of-delivery receipts (photos, e-signature, notes, GPS). With Shopify, you can also use Shopify’s built-in email/SMS templates; on Web, you’ll use EasyRoutes’ customizable notifications. Either way, you control timing, content, and branding for each status.
See: Tracking pages · Delivery notifications · Proof of Delivery
Delivery Analytics shows totals and trends for stops and routes, including completed vs. missed deliveries, average delivery time, per‑driver performance, and route metrics over a chosen period.
See: Delivery Analytics
Yes. Add PoD image URLs to Shopify’s Delivered/Missed templates so customers receive photo links in standard Shopify emails.
The EasyRoutes Delivery Driver app is available for iOS and Android. Use our official download links to install and sign in with your driver phone number.
See: Where can I download the EasyRoutes Delivery Driver app?
Yes. Once Squarespace orders are imported, they can trigger Workflows. See: Workflows Overview