Yes. Enable Balance routes to distribute stops as evenly as possible across multiple routes/drivers while respecting other route constraints (like time windows, or item/weight limits).
See: Balance routes · How many routes?
Yes. Set specific start/end locations per route to represent different depots or driver home bases and plan accordingly.
Yes. Delivery Analytics reports completion rates, average delivery times, and success rates; filter by driver or date and export to CSV.
See: Analytics
Delivery Analytics shows totals and trends for stops and routes, including completed vs. missed deliveries, average delivery time, per‑driver performance, and route metrics over a chosen period.
See: Delivery Analytics
EasyRoutes for Shopify is best suited for merchants who already sell goods or services within the Shopify ecosystem. Users can plan optimized delivery routes with all orders received through their Shopify storefront, created via draft orders, or imported manually as custom stops.
EasyRoutes for Shopify integrates seamlessly with the Shopify Admin and dozens of leading third-party apps, making it the ideal choice for Shopify merchants seeking a streamlined local delivery solution.
Yes. Select stops on a route and choose Send to another route, or drag between routes on a Route Group. Re‑optimize after moving to refresh ETAs.
Yes. Add scheduled driver breaks to new or existing route, and EasyRoutes will insert a break stop while updating downstream ETAs and total route time.
See: Driver Breaks
Yes — provided background location is configured as allowed (Always/Allow all the time) and the OS isn’t restricting the app. Force‑quitting or disabling location will pause updates until the app is reopened.
Yes. EasyRoutes supports Vehicle Profiles you can configure and assign to routes. EasyRoutes also supports capacity planning via item or weight limits per route. Use these with other options (like time windows, or custom start/end locations) to keep plans realistic and drivers on schedule.
See: Vehicle Profiles · Max items/weight per route · Commercial/GPX Export
Drivers must grant Always (iOS) / Allow all the time (Android) location access and enable Precise location. Background location must remain on for the EasyRoutes Delivery Driver app.
Yes. Use the Routes API to import stops (orders) from any system that can send the required fields, then create or update routes with those stops.
See: API Import
You can import stops into EasyRoutes automatically using Zapier, or the EasyRoutes API. See: Zapier Guide
Yes. Add your logo, choose which order fields appear, and adjust layout and font sizing from EasyRoutes Settings → Packing Slips & Labels. Options are available in both Shopify and Web.
Yes. EasyRoutes supports branded tracking pages and notifications for imported WooCommerce orders. See: WooCommerce Integration
Each EasyRoutes for Shopify install connects to a single Shopify store. To combine data from additional external sources, import stops via CSV, API, webhooks, or Zapier.
Yes. You can connect Xero invoices to EasyRoutes via CSV export, Zapier, or the EasyRoutes API. See: Xero Import Guide
Yes. Export route and stop data — including links to proof of delivery — to CSV for reconciliation or further analysis with external tools.
See: Export routes/stops
Yes. Export route/stop data to CSVs with customer details, timestamps, and links to proof of delivery for record‑keeping or analysis.
See: Exporting Data
Yes. You can show proof of delivery (photos, e‑signature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.
Yes. Open a Route Group to view multiple live driver locations and statuses on one screen; each driver pin is colour‑coded by route.
Yes. You can show proof of delivery (photos, e‑signature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.
Yes. Enable Balance routes to distribute stops as evenly as possible across multiple routes/drivers while respecting other route constraints (like time windows, or item/weight limits).
See: Balance routes · How many routes?
Yes. Add scheduled driver breaks to new or existing route, and EasyRoutes will insert a break stop while updating downstream ETAs and total route time.
See: Driver Breaks
Yes. Admins can upload photos and notes directly to a stop from the browser if something couldn’t be captured from a mobile device.
See: Manual Upload
You can add, remove, and switch drivers in a way that is flexible with your business at anytime from within EasyRoutes. If you need more active drivers, then you'll need to add more drivers on your plan.
Yes. EasyRoutes webhooks send real‑time route and stop updates to your systems. You can also connect them to Zapier to automate workflows without code.
See: Webhooks & Zapier
Yes. Imported or synced Xero invoices can trigger Workflows in EasyRoutes. See: Workflows Overview
Yes. Automate with Workflows to create routes on a custom, recurring schedule, or duplicate prior routes and re‑use their settings/stops in just a few clicks.
See: Workflows · Duplicate routes
You can add, remove, and switch drivers in a way that is flexible with your business at anytime from within EasyRoutes. If you need more active drivers, then you'll need to add more drivers on your plan.
Yes. Use the date picker to select common presets (7/30 days) or a custom start and end date; Analytics refreshes to that range.
See: Filtering by Date
EasyRoutes for Shopify is embedded in the Shopify Admin — team members with Shopify access can open EasyRoutes from the admin navigation or search. EasyRoutes for Web uses a standalone login; admins can invite additional users to collaborate with specific permissions. Both products let you control who can plan routes, dispatch, and manage drivers.
See: Getting started · Add collaborators
Use an access token generated from your EasyRoutes account and include it with each request per the API Getting Started guide found in the EasyRoutes support portal.
See: API Getting Started
Not directly, as the Activity Feed is intended as a real-time stream of events for quick reference and attribution. Export related route/stop data (with timestamps and PoD links) to CSV for analysis or records.
See: Export routes/stops · Activity Feed
No coding is required if you use Zapier. For advanced customizations, API skills may be useful. See: API Guide
Yes. Export your Wix orders to CSV, then upload them into EasyRoutes. See: Wix Import Guide
Yes. Enable Delivery Ratings so customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.
See: Delivery Ratings
Yes. Filter by delivery date, zone, status, location (ZIP/postal code, city, country, custom zones) and more criteria to select only the orders you need.
See: Order Filters
Yes, with Zapier or the EasyRoutes API. See: Zapier Guide
Yes! You can use EasyRoutes' API to customize your integration and build powerful workflows to suit your specific delivery needs. You can also connect EasyRoutes webhooks to Zapier to unlock seamless, no-code workflows with your favourite apps and services, triggered by route updates in EasyRoutes.
Driver seats are active licenses you assign to drivers. You pay only for active seats and can toggle seats on/off anytime without deleting the driver profile.
Yes, via Zapier or API integrations. See: Zapier Guide
On EasyRoutes for Shopify, our plans work as subscription charges on your Shopify store. To learn more about subscription charges on your Shopify store, review this Shopify Help Center article.
On EasyRoutes for Web, we partner with Stripe for simplified billing. You have full control over your subscription through our customer billing portal.
Yes. Drivers see a manifest in the mobile app, and you can also print route manifests with order details for offline use or records. Choose the Print menu on any route.
Yes. Filter Analytics by driver to compare performance or focus on an individual’s workload and results.
See: Filtering by Driver
Planning and dispatching routes requires internet. Drivers can continue deliveries offline if their route was opened while connected, and updates to the route will sync when a connection is restored.
See: Offline Use
Optimized routing, tracking, proof of delivery, notifications, and analytics. See: Wix Integration
EasyRoutes flags any orders that are missing a shipping address so you can add or correct the address before routing. For pickup orders, use your store or pickup location as the address.
Billing is seat‑based. Pay only for the number of active driver seats, and assign seats to any drivers in your roster and toggle seats on/off as needed. Charges are prorated when you add or remove seats mid‑cycle.
See: Managing Seats · Prorated Billing
Yes. Schedule routes for specific dates/times, and ETAs will be calculated for each stop on a route. These ETAs can be shared via customer tracking links and email/SMS delivery notifications.
Customers get the same experience on both: branded tracking pages with ETAs, real-time updates, and proof-of-delivery receipts (photos, e-signature, notes, GPS). With Shopify, you can also use Shopify’s built-in email/SMS templates; on Web, you’ll use EasyRoutes’ customizable notifications. Either way, you control timing, content, and branding for each status.
See: Tracking pages · Delivery notifications · Proof of Delivery
Yes. Subscription orders from Shopify can be planned like standard orders. EasyRoutes also integrates with popular subscription/checkout apps.
Yes. You can show proof of delivery items (photos, e‑signature timestamp, and driver notes) on customer tracking pages and include links in email/SMS notifications. Configure this from your EasyRoutes Settings, in the Order Tracking and Customer Notifications tabs.
Yes. Tracking pages and customer notifications can be customized in your preferred language; order data is shown in the language received from your system.
Workflows save time and reduce errors by automating routine steps, like creating routes with new orders on delivery days, or auto-dispatching routes to assigned drivers, all based on custom scheduling that works for your business. This keeps operations efficient and customers informed.
Learn more: Workflows Guide
Yes. Drivers can launch directions via Google Maps, Apple Maps, or Waze from each stop, and pick a default navigation app in their mobile app settings.
Yes. Use the Routes API to import stops (orders) from any system that can send the required fields, then create or update routes with those stops.
See: API Import
Yes. You can manage Squarespace orders alongside Shopify, WooCommerce, Wix, and more. See: Squarespace Integration
EasyRoutes supports delivery photos, e‑signature, driver notes, and automatic timestamps (with GPS location when available) to provide a complete delivery record.
See: Proof of Delivery
Yes, through Zapier or the EasyRoutes API. See: Zapier Guide
Yes. You can show proof of delivery items (photos, e‑signature timestamp, and driver notes) on customer tracking pages and include links in email/SMS notifications. Configure this from your EasyRoutes Settings, in the Order Tracking and Customer Notifications tabs.
Yes. If a scheduled start time is set, routes can be auto‑assigned and dispatched to the selected driver when created.
See: Auto‑Dispatch
Yes. Schedule routes for specific dates/times, and ETAs will be calculated for each stop on a route. These ETAs can be shared via customer tracking links and email/SMS delivery notifications.
Activity Feed data is retained for the lifetime of your EasyRoutes account unless it’s removed as part of data deletion. Use route/stop exports when you need a file copy.
See: Activity Feed
Yes. When you fulfill via EasyRoutes, we attach a tracking link to the Shopify order’s fulfillment so customers can follow their order's status online.
Yes. Live driver location on tracking pages is optional - keep it internal or show it to customers when their driver is 1–10 stops away.
Your 14-day free trial starts when you choose a paid plan for the first time. If you cancel anytime during your trial you won't be billed. If you continue, your subscription starts when your trial period ends.
Yes. Select stops on a route and choose Send to another route, or drag between routes on a Route Group. Re‑optimize after moving to refresh ETAs.
Export your orders from BigCommerce as a CSV and upload them into EasyRoutes for routing.
Optimized routing, real-time tracking, notifications, proof of delivery, and analytics. See: Squarespace Integration
Yes. On Premium/Enterprise plans you can display a live driver pin on tracking pages when the driver is 1–10 stops away.
Most teams connect, fetch orders, and create their first optimized route in under an hour. Follow the Getting Started guide found in the EasyRoutes support portal to reach your “aha” moment fast.
See: Getting Started
Each EasyRoutes for Shopify install connects to a single Shopify store. To combine data, import stops via CSV/API/webhooks or use EasyRoutes for Web to plan with external sources.
Yes, with Zapier or the EasyRoutes API. See: Zapier Guide
Yes. Schedule routes for specific dates/times, and ETAs will be calculated for each stop on a route. These ETAs can be shared via customer tracking links and email/SMS delivery notifications.
EasyRoutes flags any orders that are missing a shipping address so you can add or correct the address before routing. For pickup orders, use your store or pickup location as the address.
Yes. Open a Route Group to view multiple live driver locations and statuses on one screen; each driver pin is colour‑coded by route.
You can add, remove, and switch drivers in a way that is flexible with your business at anytime from within EasyRoutes. If you need more active drivers, then you'll need to add more drivers on your plan.
Location (Always/Precise), Camera/Photos, and Notifications are required for full functionality of the EasyRoutes Delivery Driver mobile app; Storage/Media permissions may be prompted on Android.
See: App Permissions
Yes. Print Packing labels from the route’s Print menu. Choose one label per stop or per item (package), then customize variables and size. Available in both EasyRoutes for Shopify and Web (paid plans).
See: Label Printing
Yes. Route and stop history is retained across the lifetime of your subscription, and can be searched and exported whenever needed. Filter by status/date from the Routes page.
Yes. Workflows are available across both platforms. In Shopify, they integrate tightly with your store’s orders and fulfillments (both Shopify-native and custom/imported stops), while on EasyRoutes for Web, they connect with your imported, custom, or API-generated orders.
See: Workflows Setup
Export your Squarespace orders to CSV, then upload them into EasyRoutes. See: Squarespace Import Guide
Edit a driver’s name, phone, or profile from the Drivers & Vehicles tab in your EasyRoutes navigation menu. Drivers can also update their profile name in the mobile app.
See: Editing Driver Info
Yes. Export route and stop data — including links to proof of delivery — to CSV for reconciliation or further analysis with external tools.
See: Export routes/stops
Self‑serve help docs and videos are available 24/7, with direct email support during business hours; Enterprise customers receive priority responses.
See: Help Center · Support tiers
No. The feed is visible to admin/dispatcher roles in the web app; drivers see only their assigned routes in the mobile app.
See: Activity Feed
Yes. EasyRoutes supports routing orders from multiple platforms together. See: BigCommerce Integration
Yes. You can connect BigCommerce orders to EasyRoutes via CSV import, Zapier, or the EasyRoutes API.
Each EasyRoutes for Shopify install connects to a single Shopify store. To combine data from additional external sources, import stops via CSV, API, webhooks, or Zapier.
We use industry‑standard security: encryption in transit and at rest, scoped access, and secure billing via Shopify or PCI‑compliant processors. Data is used only to provide the service and is never disclosed to third parties.
See: Privacy Policy
Yes. You can route Wix orders alongside Shopify, WooCommerce, BigCommerce, and more. See: Wix Integration
Yes. EasyRoutes flags any orders that are missing a shipping address so you can add or correct the address before routing. For pickup orders, use your store or pickup location as the address.
Yes, with a custom Zapier integration or the EasyRoutes API.
Yes. Customers can receive branded tracking pages, email, and/or SMS notifications. See: Notifications Overview
Yes. If enabled in Order Tracking settings, photos, e‑signature confirmation, and driver notes appear on the tracking page alongside live status updates.
No. Subscriptions are month‑to‑month; upgrade/downgrade at any time and charges are prorated when your plan changes.
See: Prorated billing
Yes. Deactivating frees the seat for someone else to occupy, while keeping the driver in your roster for easy re‑activation later.
See: Managing Seats
Yes. You can show proof of delivery (photos, e‑signature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.
Pricing is based on plan tier plus the number of active driver seats; optional SMS is usage‑based. Scale seats up/down anytime.
See: Pricing · Pricing & Plans FAQ
Most teams connect, fetch orders, and create their first optimized route in under an hour. Follow the suggestions in the Getting Started guide found in the EasyRoutes support portal to reach your “aha” moment fast.
See: Getting Started
Yes. Create pickup‑only routes or mix pickups and deliveries. Use your store or pickup point as the address, and include any notes/requirements for staff reference.
See: Pickup Orders