Each EasyRoutes for Shopify install connects to a single Shopify store. To combine data from additional external sources, import stops via CSV, API, webhooks, or Zapier.
Yes. EasyRoutes Premium and Enterprise plans support branded SMS notifications with usage‑based pricing per message segment. Configure templates and funding in Settings.
Use the API to import stops, create and optimize routes, assign/dispatch to drivers, update stop/route status, and retrieve route data and history.
See: Routes API
Most teams connect, fetch orders, and create their first optimized route in under an hour. Follow the Getting Started guide found on the EasyRoutes support portal to reach your “aha” moment fast.
See: Getting Started
EasyRoutes supports delivery photos, e‑signature, driver notes, and automatic timestamps (with GPS location when available) to provide a complete delivery record.
See: Proof of Delivery
Choose EasyRoutes for Web if you don’t use Shopify or prefer a standalone planner. Import orders from spreadsheets (CSV), connect webhook events to Zapier for no-code automations, or integrate directly with our API to push/pull data programmatically. It’s ideal for delivery teams moving off manual tools and wanting automation without switching e-commerce platforms.
See: Import orders from CSV · API: Getting Started · Zapier webhooks
Yes. Import external orders via CSV, API, or Zapier, or add custom stops manually. These orders can then be planned together alongside any Shopify orders in one route.
See: Adding Custom Stops
Export your orders from BigCommerce as a CSV and upload them into EasyRoutes for routing.
Yes. Enable Real‑Time Tracking in Settings → Driver settings (Premium/Enterprise subscription plans) to view live driver location and progress in the Tracking tab of any route.
See: Real‑Time Tracking
Yes. Deactivating frees the seat for someone else to occupy, while keeping the driver in your roster for easy re‑activation later.
See: Managing Seats
Yes. Route and stop history is retained across the lifetime of your subscription, and can be searched and exported whenever needed. Filter by status/date from the Routes page.
The route’s Tracking tab shows live driver location, recent path, next/current stop, and real‑time stop status, completion times, and proof of delivery events.
Yes. Generate a dispatch link that lets eligible drivers claim a route themselves; the first to claim becomes the assigned driver.
See: Driver Self‑Assign
Export invoices from Xero as a CSV, then upload them into EasyRoutes. See: Xero Import Guide
Yes. Add PoD image URLs to Shopify’s Delivered/Missed templates so customers receive photo links in standard Shopify emails.
EasyRoutes for Shopify is embedded in the Shopify Admin — team members with Shopify access can open EasyRoutes from the admin navigation or search. EasyRoutes for Web uses a standalone login; admins can invite additional users to collaborate with specific permissions. Both products let you control who can plan routes, dispatch, and manage drivers.
See: Getting started · Add collaborators
Yes. Export route and stop data — including links to proof of delivery — to CSV for reconciliation or further analysis with external tools.
See: Export routes/stops
Map fields like ContactName, SAAddressLine1, SAPostalCode, and InvoiceNumber. See: Xero Import Guide
Yes. Workflows function on a custom scheduling basis that can be adjusted at any time. Any new Shopify orders received prior to the scheduling cut-off will be included in auto-generated routes. A common Workflow is set up to automatically generate routes with new Shopify orders matching certain filters criteria. This ensures your team can start deliveries without manual intervention.
Yes! You can use EasyRoutes' API to customize your integration and build powerful workflows to suit your specific delivery needs. You can also connect EasyRoutes webhooks to Zapier to unlock seamless, no-code workflows with your favourite apps and services, triggered by route updates in EasyRoutes.
Yes. Enable Delivery Ratings so customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.
See: Delivery Ratings
EasyRoutes supports delivery photos, e‑signature, driver notes, and automatic timestamps (with GPS location when available) to provide a complete delivery record.
See: Proof of Delivery
Yes. Both EasyRoutes for Shopify and EasyRoutes for Web let you print packing slips for every stop in route order. Open a route, click Print, check Packing slips, and print or save to PDF.
Location (Always/Precise), Camera/Photos, and Notifications are required for full functionality of the EasyRoutes Delivery Driver mobile app; Storage/Media permissions may be prompted on Android.
See: App Permissions
EasyRoutes optimizes deliveries using your selected orders, start & end locations, stop time intervals, time windows, and route limits. You can balance routes, respect capacities, and re‑optimize as plans change.
See: Route Options · EasyRoutes 101
You can change your plan at any time in your EasyRoutes settings by following the instructions in this EasyRoutes help article. Any active drivers you have on your current plan will also be changed to the new plan's monthly price.