Yes. Control what drivers can do and see: allow/disable re‑ordering or re‑optimizing stops and choose which customer fields are visible in the app.
Yes. Export route/stop data to CSVs with customer details, timestamps, and links to proof of delivery for record‑keeping or analysis.
See: Exporting Data
Yes. You can show proof of delivery (photos, e‑signature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.
Real-time driver tracking is currently available on Premium and Enterprise plans for both EasyRoutes for Shopify and EasyRoutes for Web. Enable it in EasyRoutes Settings → Driver settings.
See: Real-Time Driver Location Tracking · Pricing & Plans FAQ
Yes. Zapier and Workflows can complement each other for advanced automation. See: Workflows Overview
Yes. The API can update stops and routes (e.g., mark delivered/attempted, assign/dispatch, or edit route details), which can trigger notifications if enabled.
See: API Getting Started · Routes API
Yes. You can show proof of delivery items (photos, e‑signature timestamp, and driver notes) on customer tracking pages and include links in email/SMS notifications. Configure this from your EasyRoutes Settings, in the Order Tracking and Customer Notifications tabs.
Yes, with Zapier or the EasyRoutes API. See: Zapier Guide
Yes. If enabled in Order Tracking settings, photos, e‑signature confirmation, and driver notes appear on the tracking page alongside live status updates.
Yes, via Zapier or API integrations. See: Zapier Guide
Yes. Customers receive branded email or SMS notifications with live tracking. See: Notifications Overview
Yes. Once Squarespace orders are imported, they can trigger Workflows. See: Workflows Overview
Yes. Workflows function on a custom scheduling basis that can be adjusted at any time. Any new Shopify orders received prior to the scheduling cut-off will be included in auto-generated routes. A common Workflow is set up to automatically generate routes with new Shopify orders matching certain filters criteria. This ensures your team can start deliveries without manual intervention.
Yes, through Zapier or the EasyRoutes API. See: Zapier Guide
Yes. New and updated Shopify orders flow into EasyRoutes automatically so your Orders page stays current for planning. If something looks off, refresh and check your date/location filters.
Yes. Once WooCommerce orders are imported or synced, they can trigger Workflows in EasyRoutes.
See: Workflows Overview
Yes. You can use Shopify’s built‑in Local Delivery/Shipping notifications instead of (or alongside) EasyRoutes email/SMS. Avoid duplicate sends by disabling overlapping templates.
Yes. We provide step‑by‑step help docs, videos, and email support during business hours; Enterprise receives priority onboarding and dedicated support.
See: Getting Started · Support Portal
No. Zapier offers a no-code option. API knowledge is only needed for advanced customizations. See: API Guide
Yes. Deactivating frees the seat for someone else to occupy, while keeping the driver in your roster for easy re‑activation later.
See: Managing Seats
Yes. On Premium/Enterprise plans you can display a live driver pin on tracking pages when the driver is 1–10 stops away.
Map fields like ContactName, SAAddressLine1, SAPostalCode, and InvoiceNumber. See: Xero Import Guide
EasyRoutes for Shopify is embedded in the Shopify Admin — team members with Shopify access can open EasyRoutes from the admin navigation or search. EasyRoutes for Web uses a standalone login; admins can invite additional users to collaborate with specific permissions. Both products let you control who can plan routes, dispatch, and manage drivers.
See: Getting started · Add collaborators
Yes. When you fulfill through EasyRoutes, a tracking link is added to the Shopify fulfillment so customers can follow their delivery from their order status page.
Yes. Routes display estimated distance and drive time after optimization, and update automatically when you add/remove stops and re‑optimize.
See: Route Mileage
Go to your EasyRoutes Settings → Driver settings, and enable real‑time tracking. Have drivers allow location Always + Precise location in the EasyRoutes Delivery Driver app and their mobile device's settings.
Yes. Use the Routes API to import stops (orders) from any system that can send the required fields, then create or update routes with those stops.
See: API Import
Workflows are automation tools within EasyRoutes that let you set up custom rules and triggers to handle repetitive delivery management tasks automatically. Instead of manually creating routes, adding orders, and assigning drivers, Workflows can take care of it for you.
See: Workflows Overview
Yes. Use the route’s actions menu to reverse the stop sequence, then save to recalculate ETAs.
See: Reverse a route
Most teams connect, fetch orders, and create their first optimized route in under an hour. Follow the suggestions in the Getting Started guide found in the EasyRoutes support portal to reach your “aha” moment fast.
See: Getting Started
Both products include the same core planning and optimization experience—map-based routing, configurable route options, tracking pages, notifications, and proof of delivery. Features that rely on Shopify’s native data/models (e.g., Shopify notifications, order tags, and subscription workflows) aren’t available on EasyRoutes for Web. Some automation tools are Shopify-only.
See: Notifications (Shopify + Web) · Order automation (Shopify-only)
Not directly, as the Activity Feed is intended as a real-time stream of events for quick reference and attribution. Export related route/stop data (with timestamps and PoD links) to CSV for analysis or records.
See: Export routes/stops · Activity Feed
Yes. You can connect WooCommerce orders to EasyRoutes via CSV import, Zapier, or the EasyRoutes API.
Yes. Select stops on a route and choose Send to another route, or drag between routes on a Route Group. Re‑optimize after moving to refresh ETAs.
EasyRoutes for Shopify is best suited for merchants who already sell goods or services within the Shopify ecosystem. Users can plan optimized delivery routes with all orders received through their Shopify storefront, created via draft orders, or imported manually as custom stops.
EasyRoutes for Shopify integrates seamlessly with the Shopify Admin and dozens of leading third-party apps, making it the ideal choice for Shopify merchants seeking a streamlined local delivery solution.
Yes. Drivers can launch directions via Google Maps, Apple Maps, or Waze from each stop, and pick a default navigation app in their mobile app settings.
Yes. EasyRoutes supports Vehicle Profiles you can configure and assign to routes. EasyRoutes also supports capacity planning via item or weight limits per route. Use these with other options (like time windows, or custom start/end locations) to keep plans realistic and drivers on schedule.
See: Vehicle Profiles · Max items/weight per route · Commercial/GPX Export
Drivers sign in with the phone number used when they were added as a driver. They’ll receive an SMS code and can then access assigned routes.
Yes. Schedule routes for specific dates/times, and ETAs will be calculated for each stop on a route. These ETAs can be shared via customer tracking links and email/SMS delivery notifications.
Billing is seat‑based. Pay only for the number of active driver seats, and assign seats to any drivers in your roster and toggle seats on/off as needed. Charges are prorated when you add or remove seats mid‑cycle.
See: Managing Seats · Prorated Billing
Yes. Use the customizable Rescheduled notification (email/SMS) to explain delays, provide a new ETA/date, and include the tracking link.
Yes. Tracking pages and customer notifications can be customized in your preferred language; order data is shown in the language received from your system.
Yes. You can use Shopify’s built‑in Local Delivery/Shipping notifications instead of (or alongside) EasyRoutes email/SMS. Avoid duplicate sends by disabling overlapping templates.
Yes. Delivery and customer notes from the order can be shown in the driver app; enable these fields in Route/Driver display settings.
Use the API to import stops, create and optimize routes, assign/dispatch to drivers, update stop/route status, and retrieve route data and history.
See: Routes API
Yes. Export your Wix orders to CSV, then upload them into EasyRoutes. See: Wix Import Guide
Zapier supports triggers like “Route Updated” and “Stop Status Updated” from EasyRoutes. See: Zapier Guide
Delivery Analytics shows totals and trends for stops and routes, including completed vs. missed deliveries, average delivery time, per‑driver performance, and route metrics over a chosen period.
See: Delivery Analytics
Yes. PoD can be attached to Attempted deliveries and, if configured in settings, can be required in order to mark a stop as Attempted.
See: Proof of Delivery
Workflows can trigger notifications when automatically dispatching routes to drivers, ensuring consistent communication without extra effort from your team. Customers can then receive order status update notifications as soon as a driver starts their route.
EasyRoutes optimizes deliveries using your selected orders, start & end locations, stop time intervals, time windows, and route limits. You can balance routes, respect capacities, and re‑optimize as plans change.
See: Route Options · EasyRoutes 101
Yes. The API can update stops and routes (e.g., mark delivered/attempted, assign/dispatch, or edit route details), which can trigger notifications if enabled.
See: API Getting Started · Routes API
Dispatchers use the web app. EasyRoutes for Shopify is accessible inside the Shopify mobile app; EasyRoutes for Web runs in any mobile browser for on‑the‑go monitoring.
Drivers must grant Always (iOS) / Allow all the time (Android) location access and enable Precise location. Background location must remain on for the EasyRoutes Delivery Driver app.
Yes. Customers can receive branded tracking pages, email, and/or SMS notifications. See: Notifications Overview
Optimized routing, real-time tracking, notifications, proof of delivery, and analytics. See: Squarespace Integration
Yes. Drivers see a manifest in the mobile app, and you can also print route manifests with order details for offline use or records. Choose the Print menu on any route.
Yes. Assign a driver and dispatch so the route appears in the EasyRoutes Delivery Driver mobile app, and a push notification is sent.
See: Dispatching Routes
No coding is required if you use Zapier or import via CSV file. For advanced customizations, API knowledge is helpful. See: API Guide
Yes. Use the date picker to select common presets (7/30 days) or a custom start and end date; Analytics refreshes to that range.
See: Filtering by Date
No. The feed is visible to admin/dispatcher roles in the web app; drivers see only their assigned routes in the mobile app.
See: Activity Feed
No coding is required if you use Zapier. For advanced integrations, API skills may be useful.
Export your orders from BigCommerce as a CSV and upload them into EasyRoutes for routing.
Yes. Add scheduled driver breaks to new or existing route, and EasyRoutes will insert a break stop while updating downstream ETAs and total route time.
See: Driver Breaks
EasyRoutes optimizes deliveries using your selected orders, start & end locations, stop time intervals, time windows, and route limits. You can balance routes, respect capacities, and re‑optimize as plans change.
See: Route Options · EasyRoutes 101
Yes. You can show proof of delivery (photos, e‑signature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.
Direct file attachments aren’t supported, but you can add detailed notes to each stop for driver and planner reference.
See: Custom Notes
Choose EasyRoutes for Web if you don’t use Shopify or prefer a standalone planner. Import orders from spreadsheets (CSV), connect webhook events to Zapier for no-code automations, or integrate directly with our API to push/pull data programmatically. It’s ideal for delivery teams moving off manual tools and wanting automation without switching e-commerce platforms.
See: Import orders from CSV · API: Getting Started · Zapier webhooks
EasyRoutes flags any orders that are missing a shipping address so you can add or correct the address before routing. For pickup orders, use your store or pickup location as the address.
Yes. If a scheduled start time is set, routes can be auto‑assigned and dispatched to the selected driver when created.
See: Auto‑Dispatch
EasyRoutes flags any orders that are missing a shipping address so you can add or correct the address before routing. For pickup orders, use your store or pickup location as the address.
EasyRoutes optimizes deliveries using your selected orders, start & end locations, stop time intervals, time windows, and route limits. You can balance routes, respect capacities, and re‑optimize as plans change.
See: Route Options · EasyRoutes 101
Yes. You can connect BigCommerce orders to EasyRoutes via CSV import, Zapier, or the EasyRoutes API.
Yes. You can connect Squarespace orders to EasyRoutes via CSV import, Zapier, or the EasyRoutes API. See: EasyRoutes for Squarespace
Yes, with Zapier or the EasyRoutes API. See: Zapier Guide
EasyRoutes optimizes deliveries using your selected orders, start & end locations, stop time intervals, time windows, and route limits. You can balance routes, respect capacities, and re‑optimize as plans change.
See: Route Options · EasyRoutes 101
Yes. Drivers can launch directions via Google Maps, Apple Maps, or Waze from each stop, and pick a default navigation app in their mobile app settings.
Yes. Import orders by CSV in Shopify or Web, including item‑level quantities and weights for capacity planning.
See: CSV Import
Yes. Create pickup‑only routes or mix pickups and deliveries. Use your store or pickup point as the address, and include any notes/requirements for staff reference.
See: Pickup Orders
Yes. Send EasyRoutes webhook events into Zapier and build no‑code workflows (e.g., update Sheets, post to Slack, send emails).
See: Zapier Integration
Yes. EasyRoutes offers a public API and webhooks for integrating with external systems or building custom automation.
See: API Getting Started · Routes API
Use a CSV export template with one row per sub-item to ensure proper mapping. See: CSV Import Guide
Yes. Customers can receive branded notifications and live tracking links. See: Xero Integration
Yes. Select stops on a route and choose Send to another route, or drag between routes on a Route Group. Re‑optimize after moving to refresh ETAs.
Yes. Export Analytics as CSV for reporting or reconciliation. Choose your date range/driver filter, then select Export or Print from the Analytics page.
Yes. EasyRoutes flags any orders that are missing a shipping address so you can add or correct the address before routing. For pickup orders, use your store or pickup location as the address.
Yes. You can route Wix orders alongside Shopify, WooCommerce, BigCommerce, and more. See: Wix Integration
Yes. Use the EasyRoutes API, webhooks, and Zapier to connect ERPs/CRMs/WMS or automate tasks without code.
ETAs use route distance, stop service times, and historical traffic, and they update during the day as drivers progress. Accuracy improves when addresses and time windows are clean.
Most teams connect, fetch orders, and create their first optimized route in under an hour. Follow the Getting Started guide found on the EasyRoutes support portal to reach your “aha” moment fast.
See: Getting Started
Yes. Subscription orders from Shopify can be planned like standard orders. EasyRoutes also integrates with popular subscription/checkout apps.
Yes. Use the EasyRoutes API for maximum flexibility, or take advantage of EasyRoutes' Zapier triggers for no-code import automation.
See: Zapier Guide
By integrating BigCommerce with EasyRoutes, you get a complete delivery management solution: multi-stop route optimization, real-time driver tracking, branded customer notifications, proof of delivery (photos, notes, signatures), and analytics. See: BigCommerce Overview
Workflows are available on EasyRoutes Premium and Enterprise plans. These plans unlock automation, advanced customization, and scaling features designed for larger delivery operations.
Yes. Delivery Analytics reports completion rates, average delivery times, and success rates; filter by driver or date and export to CSV.
See: Analytics
Yes. Use the customizable Rescheduled notification (email/SMS) to explain delays, provide a new ETA/date, and include the tracking link.
Analytics updates as delivery events are recorded. Refresh the Analytics page to see the latest numbers; event details also appear in each route’s Activity Feed.
See: Delivery Analytics · Activity Feed
Yes. EasyRoutes supports branded tracking pages and notifications for imported WooCommerce orders. See: WooCommerce Integration
Yes. Re‑optimize at any time — after adding or removing stops, changing stop priorities, editing route options, or balancing loads. Drivers can also re-optimize routes delivered out of order, or re‑order stops if enabled from your EasyRoutes Settings.
Yes. If a scheduled start time is set, routes can be auto‑assigned and dispatched to the selected driver when created.
See: Auto‑Dispatch
You can add, remove, and switch drivers in a way that is flexible with your business at anytime from within EasyRoutes. If you need more active drivers, then you'll need to add more drivers on your plan.