Platform / Live

Can I customize driver permissions?

Yes. From EasyRoutes Settings → Driver settings, define what drivers can access on mobile. Options include letting drivers manually re‑order stops, re‑optimize the remaining sequence mid‑route, and whether to show sensitive customer data (e.g., email, phone, notes). These controls apply to both EasyRoutes for Shopify and EasyRoutes for Web so you can tailor the experience to your policies.

See: Configure what is shown to the driver · Driver‑side re‑optimize

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People also ask

Can drivers re-order or re-optimize their stops in the app?

Yes — if enabled. Planners can allow drivers to manually reorder stops and or re‑optimize remaining stops mid‑route.

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Can drivers see customer notes?

Yes. Delivery and customer notes from the order can be shown in the driver app; enable these fields in Route/Driver display settings.

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Where can drivers download the EasyRoutes mobile app?

The EasyRoutes Delivery Driver app is available for iOS and Android. Use our official download links to install and sign in with your driver phone number.

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How do drivers access the EasyRoutes mobile app?

The EasyRoutes Delivery Driver app is available for iOS and Android devices. Use our official download links to install and sign in with your driver phone number.

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How do drivers download the EasyRoutes Delivery Driver app?

The EasyRoutes Delivery Driver app is available for iOS and Android. Access our official download links to install and sign in with your driver phone number.

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How can drivers download the EasyRoutes mobile app?

The EasyRoutes Delivery Driver app is available for iOS and Android devices. Access our official download links to install and sign in with your driver phone number.

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Can drivers capture proof of delivery from the app?

Absolutely. Drivers can add photos, collect an e‑signature, and record notes at each stop; these appear in the route and customer tracking (if enabled).

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Can drivers update order statuses from the app?

Yes. Drivers can mark stops as Out for Delivery, Delivered, or Attempted and attach proof of delivery from the mobile app.

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