Yes. You can show proof of delivery (photos, e‑signature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.
EasyRoutes flags any orders that are missing a shipping address so you can add or correct the address before routing. For pickup orders, use your store or pickup location as the address.
Driver seats are active licenses you assign to people in your driver roster. Activate a seat to let a driver receive routes in the EasyRoutes Delivery Driver app; deactivate a seat to pause access without deleting their profile. You can toggle seats anytime and only pay for the seats on your plan at that moment. Charges/credits are prorated automatically when you add or remove seats.
ETAs use route distance, stop service times, and historical traffic, and they update during the day as drivers progress. Accuracy improves when addresses and time windows are clean.
Yes. EasyRoutes supports branded tracking pages and notifications for imported WooCommerce orders. See: WooCommerce Integration
Yes! You can use EasyRoutes' API to customize your integration and build powerful workflows to suit your specific delivery needs. You can also connect EasyRoutes webhooks to Zapier to unlock seamless, no-code workflows with your favourite apps and services, triggered by route updates in EasyRoutes.
No. Subscriptions are month‑to‑month; upgrade/downgrade at any time and charges are prorated when your plan changes.
See: Prorated billing
Each EasyRoutes for Shopify install connects to a single Shopify store. To combine data from additional external sources, import stops via CSV, API, webhooks, or Zapier.
EasyRoutes supports delivery photos, e‑signature, driver notes, and automatic timestamps (with GPS location when available) to provide a complete delivery record.
See: Proof of Delivery
Yes, with Zapier or the EasyRoutes API. See: Zapier Guide
Yes. Export routes/stops to CSV to get timestamps and URLs to proof items for archiving or analysis. Pair with Analytics for summary trends.
Yes. Once Squarespace orders are imported, they can trigger Workflows. See: Workflows Overview
Invite drivers from the Drivers & Vehicles tab of your EasyRoutes navigation menu. Enter a driver's phone number and they’ll receive a link to install and sign in to the app.
See: Adding a Driver
Yes. You can connect EasyRoutes to Google Sheets or Excel to log stops and route events. See: Zapier Guide
Yes. You can show proof of delivery items (photos, e‑signature timestamp, and driver notes) on customer tracking pages and include links in email/SMS notifications. Configure this from your EasyRoutes Settings, in the Order Tracking and Customer Notifications tabs.
Yes. EasyRoutes supports Vehicle Profiles you can configure and assign to routes. EasyRoutes also supports capacity planning via item or weight limits per route. Use these with other options (like time windows, or custom start/end locations) to keep plans realistic and drivers on schedule.
See: Vehicle Profiles · Max items/weight per route · Commercial/GPX Export
Yes. If a scheduled start time is set, routes can be auto‑assigned and dispatched to the selected driver when created.
See: Auto‑Dispatch
EasyRoutes is a delivery management and route optimization platform for merchants, local delivery teams, and logistics operators. It helps you plan routes, dispatch to drivers, track progress in real time, and notify customers. Works with Shopify and integrates with other e-commerce platforms via EasyRoutes for Web.
Yes. Configure email/SMS templates (e.g., Ready for Delivery, Out for Delivery, Driver is X Stops Away) to remind customers and include tracking links and ETAs.
Yes. Flag COD stops for payment collection and document hand‑off with proof of delivery and route exports.
See: Cash on Delivery
Yes. You can show proof of delivery (photos, e‑signature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.
Yes. Require drivers to tap Start Delivery before updating stops so tracking begins at the official route start and overall drive time is captured accurately.
The Activity Feed is a real‑time, account‑wide log of route, stop, and driver events (e.g., dispatches, status changes, proof of delivery).
See: Activity Feed
Yes. Drivers see a manifest in the mobile app, and you can also print route manifests with order details for offline use or records. Choose the Print menu on any route.
Yes. If a scheduled start time is set, routes can be auto‑assigned and dispatched to the selected driver when created.
See: Auto‑Dispatch
Yes. Drivers can launch directions via Google Maps, Apple Maps, or Waze from each stop, and pick a default navigation app in their mobile app settings.