Yes. Open a route and click Print to generate driver‑friendly documents in stop order: a compact route summary, packing slips, or packing labels. You can adjust content and sizing in Settings → Packing Slips & Labels, then print or choose Save as PDF for tablet use or record‑keeping. This workflow is identical in EasyRoutes for Shopify and EasyRoutes for Web.
For multi‑package orders, print one label per item; for quick loading, include the Route Inventory/Packing List so teams can stage by stop.
Yes. In both EasyRoutes for Shopify and EasyRoutes for Web you can keep route history tidy by archiving routes you no longer need to manage daily, or permanently delete them. Use the checkboxes to select desired routes from the Routes page, and use the actions menu to archive or delete. Archiving preserves stop records, proof of delivery (photos/signature/notes), and analytics, so you can still search and export later. Deleting removes the route from Route History — make sure to export any reports you need first.
Use filters on the Routes page to show active, completed, or archived runs when you’re reconciling a period.
See: How do I archive or delete routes from my route history?
Yes. Enable automatic dispatch so newly created routes with a scheduled start time are assigned and sent to the chosen driver immediately — no extra clicks. Use this for recurring daily runs or integrations that create routes programmatically. You can still edit or un-dispatch a route before start time if plans change.
Yes. If a Shopify order arrives without a valid shipping address, EasyRoutes highlights it so you can fix the address before planning. Edit the order in Shopify (preferred for data accuracy) or add the correct address details to the stop in EasyRoutes, then refresh and route. For pickup orders, set the address to your store or pickup point so drivers and staff can see the correct location on the route map and in documents. Address completeness ensures accurate ETAs, navigation, and proof‑of‑delivery records.
See: My order does not have a shipping address—how do I add one?
No long‑term contract is required. You can start on a monthly plan, adjust driver seats as your team changes, and upgrade or downgrade tiers at any time. When you change plans mid‑cycle, EasyRoutes automatically prorates the charges so you only pay for what you use.
Yes. As assigned routes are dispatched from EasyRoutes, drivers get a push notification that opens the route in the app. If a driver doesn’t see alerts, confirm notification permission is enabled and the driver is added to your store with the correct phone number. Drivers can also pull‑to‑refresh their route list in the app to fetch new routes available to them.
See: How do I dispatch/share routes? · Troubleshooting push notification permissions
Yes. Once Xero invoices are imported into EasyRoutes (via CSV, Zapier, or API), you can use them with EasyRoutes Workflows. For example, you could build a Workflow that automatically creates delivery routes every morning from all paid invoices and dispatches them to drivers. This saves time and ensures consistency. See: Workflows Overview
Yes. EasyRoutes supports Shopify Subscription orders, so recurring deliveries can be filtered and routed with your daily batch. Many subscription and checkout tools are supported out of the box; you can also combine with imported/manual stops for non‑Shopify channels. Tracking, notifications, and proof of delivery function the same as for one‑time orders.
See: How does EasyRoutes work with subscriptions? · Supported third‑party apps
Yes. From any route, use the checkboxes to select one or more stops, then click the bulk actions bar and choose Send to another route. You can also open a Route Group and drag stops from one route to another within the group. After moving, click Save and (optionally) Re‑optimize to update the stop order and ETAs. This workflow works the same in EasyRoutes for Shopify and EasyRoutes for Web.
Use this to balance workloads mid‑day, handle late additions, or consolidate leftovers onto a cleanup route.
Yes. EasyRoutes is designed to unify multi-platform delivery operations. You can import Wix orders and combine them with orders from Shopify, WooCommerce, BigCommerce, or other sources. All orders appear in one dashboard, so you can generate optimized multi-stop routes across platforms. See: EasyRoutes for Wix
Yes. Use EasyRoutes webhooks as Zap triggers to connect delivery events to apps like Google Sheets, Slack, Gmail, Twilio, HubSpot, and more. Common automations include updating a shared delivery log, notifying customer service when an attempt fails, or sending a custom message when proof of delivery posts. Zapier is supported for both EasyRoutes for Shopify and EasyRoutes for Web.
By default, CSV imports are static snapshots of your Squarespace orders. For real-time updates, you can set up Zapier workflows that push new or updated Squarespace orders into EasyRoutes automatically. Alternatively, you can use the EasyRoutes API to sync changes like address updates or cancellations. This ensures your delivery routes always have the latest order information. See: Zapier Integration
Yes. From EasyRoutes Settings → Driver settings, enable the options to let drivers reorder stops and re‑optimize the remaining sequence when plans change (traffic, customer requests). Re‑optimization recalculates the fastest order for what’s left, while respecting your route constraints (time windows, priorities). Admins can still edit routes from the web at any time.
See: How do I re‑optimize remaining stops? · Re‑ordering stops
Yes. From Proof of Delivery settings, you can force one or more PoD elements to be collected before drivers can complete a stop. Choose the combinations that fit your workflow — e.g., require a photo for attempted stops, or require e‑signatures for only completed stops. These rules apply in EasyRoutes for Shopify and EasyRoutes for Web, and can include Attempted stops.
See: Make PoD Required
Connecting Wix to EasyRoutes unlocks the complete last-mile toolkit: multi-stop route optimization, live driver tracking, proof of delivery (photos, signatures, notes), branded notifications, and delivery analytics. Together, these tools help Wix merchants scale delivery operations, save dispatcher time, and provide customers with a professional, reliable delivery experience. See: EasyRoutes for Wix
The EasyRoutes API lets you automate your delivery workflow end‑to‑end: import orders/stops from external systems, create routes with your preferred options, assign drivers or vehicles, dispatch routes, and update stop or route status as deliveries progress. You can also read back route/stops for reporting and pair the API with webhooks to keep other systems synchronized in real time. Capabilities are consistent across EasyRoutes for Shopify and EasyRoutes for Web.
Zapier includes ready-to-use templates to help you get started quickly. Examples include sending Gmail alerts when a stop is delivered, creating rows in Google Sheets when a route updates, or updating project management tools like Trello with delivery status. These templates save setup time and let you deploy automations in just a few clicks. See: EasyRoutes Zapier Templates
EasyRoutes pricing combines your plan tier with the number of driver seats in your current plan. Keep any number of drivers in your roster, then activate only the seats you need for your current delivery schedule. If demand spikes, add seats for a few days and deactivate later — billing automatically prorates so you pay for just the days your account contained additional seats. Seat management works the same on Shopify and Web.
See: Manage active driver seats · How prorated billing works
Yes. If a driver is seasonal or temporarily inactive, they can be temporarily deactivated until required again. The driver’s profile, history, and assignments remain in your account, but they cannot receive routes or sign in until re‑activated. This helps control costs without losing configuration.
Manage seats from the Drivers & Vehicles tab of the EasyRoutes navigation menu. Works in EasyRoutes for Shopify and EasyRoutes for Web.
Yes. You can operate from several depots in both EasyRoutes for Shopify and EasyRoutes for Web. For each route, define the start and end locations (a store, local warehouse, or driver’s home base). Filter orders by zone or location tags, build multiple routes, and monitor all drivers together via Route Groups. Printed documents and ETAs reflect different depot travel times automatically.
Yes. In EasyRoutes Settings → Customer notifications, enable the Rescheduled template and customize the message and variables (date, window, tracking link, etc.). Trigger it when routes or stops move to a new day/time so recipients are informed proactively. This works for both Shopify orders and imported/manual stops across EasyRoutes for Shopify and EasyRoutes for Web.
Yes. Enable automatic dispatch so newly created routes with a scheduled start time are assigned and sent to the chosen driver immediately — no extra clicks. Use this for recurring daily runs or integrations that create routes programmatically. You can still edit or un-dispatch a route before start time if plans change.
Yes. EasyRoutes keeps your order list synchronized with Shopify so recent orders, edits, and fulfillment changes are available for routing without manual imports. If an expected order isn’t visible, confirm the Show orders from the last… window, and other filters on the Orders page, then refresh. You can also import non‑Shopify orders alongside synced Shopify orders when needed.
Yes. EasyRoutes treats wholesale orders like any other Shopify orders for routing, dispatch, tracking, and proof of delivery. Ensure each record includes a valid shipping address; if not, correct it on the Shopify order (recommended) or add the address details to the stop in EasyRoutes. You can filter B2B orders by tags or other attributes when building a batch.
See: Working with items & fulfillments · Add a missing shipping address
Delivery Analytics provides a consolidated view of your operations across both EasyRoutes for Shopify and EasyRoutes for Web. Key metrics include total stops and routes, completion rate, attempted/missed deliveries, average delivery time, and per‑driver performance summaries. Use it to compare activity over time, spot bottlenecks, and validate operational changes.
You can filter by time period and specific drivers to focus on a team or individual, then export results to CSV for reporting. For event‑level detail (e.g., when a stop changed status), open the route’s Activity Feed. Analytics refreshes as new delivery events are recorded, so the dashboard stays current throughout the day.
While there isn’t a separate public sandbox, you can safely test in a non‑production environment. Create a test shop (Shopify) or an EasyRoutes for Web workspace with sample data, generate a dedicated API token, and point webhooks to staging URLs. Use draft orders or manual stops that contain your own contact info so notifications and tracking tests go only to your team. When your flows are validated, switch credentials and endpoints to production.