Yes. Re‑optimize at any time — after adding or removing stops, changing stop priorities, editing route options, or balancing loads. Drivers can also re-optimize routes delivered out of order, or re‑order stops if enabled from your EasyRoutes Settings.
Yes. Send EasyRoutes webhook events into Zapier and build no‑code workflows (e.g., update Sheets, post to Slack, send emails).
See: Zapier Integration
Yes! You can use EasyRoutes' API to customize your integration and build powerful workflows to suit your specific delivery needs. You can also connect EasyRoutes webhooks to Zapier to unlock seamless, no-code workflows with your favourite apps and services, triggered by route updates in EasyRoutes.
Yes. Add scheduled driver breaks to new or existing route, and EasyRoutes will insert a break stop while updating downstream ETAs and total route time.
See: Driver Breaks
Yes. Once Squarespace orders are imported, they can trigger Workflows. See: Workflows Overview
When you update stop statuses in EasyRoutes (Ready/Out for Delivery, Delivered, Attempted), we create or update Shopify fulfillments and attach the tracking link; notifications follow your settings configuration.
See: Items & Fulfillments
Zapier supports triggers like “Route Updated” and “Stop Status Updated” from EasyRoutes. See: Zapier Guide
Yes. EasyRoutes supports mixing Xero invoices with Shopify, WooCommerce, and more to create delivery routes. See: Xero Integration
Yes. EasyRoutes webhooks send real‑time route and stop updates to your systems. You can also connect them to Zapier to automate workflows without code.
See: Webhooks & Zapier
Yes. Drivers can launch directions via Google Maps, Apple Maps, or Waze from each stop, and pick a default navigation app in their mobile app settings.
Yes. Open a Route Group to view multiple live driver locations and statuses on one screen; each driver pin is colour‑coded by route.
Yes. Filter by delivery date, zone, status, location (ZIP/postal code, city, country, custom zones) and more criteria to select only the orders you need.
See: Order Filters
Yes. EasyRoutes Premium and Enterprise plans support branded SMS notifications with usage‑based pricing per message segment. Configure templates and funding in Settings.
Pricing is based on plan tier plus the number of active driver seats; optional SMS is usage‑based. Scale seats up/down anytime.
See: Pricing · Pricing & Plans FAQ
Yes. Assign routes to drivers directly, or share a self‑assign link so eligible drivers can claim routes. Drivers complete deliveries in the EasyRoutes Delivery Driver mobile app.
Yes. You can show proof of delivery (photos, e‑signature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.
The route’s Tracking tab shows live driver location, recent path, next/current stop, and real‑time stop status, completion times, and proof of delivery events.
Self‑serve help docs and videos are available 24/7, with direct email support during business hours; Enterprise customers receive priority responses.
See: Help Center · Support tiers
Yes. Imported or synced Xero invoices can trigger Workflows in EasyRoutes. See: Workflows Overview
Each EasyRoutes for Shopify install connects to a single Shopify store. To combine data from additional external sources, import stops via CSV, API, webhooks, or Zapier.
Yes. Analytics shows counts of missed deliveries; individual stop pages display the reason provided by the driver (e.g., no answer, inaccessible).
We recommend using a test store or non‑production data for integration testing — e.g., draft orders or manual stops with your own contacts — before pushing to production.
See: API Getting Started
Yes. EasyRoutes flags any orders that are missing a shipping address so you can add or correct the address before routing. For pickup orders, use your store or pickup location as the address.
Drivers must grant Always (iOS) / Allow all the time (Android) location access and enable Precise location. Background location must remain on for the EasyRoutes Delivery Driver app.
Yes, through Zapier or the EasyRoutes API. See: Zapier Guide
No. Zapier is a no-code platform that works with EasyRoutes webhooks and actions. See: EasyRoutes Zapier Page