Platform / Live
APIRate limiting→NEWSend stops to a new route within the same group→NEWEdit route stops inline→DRIVER APP / v2.0.8Latest Delivery Driver app release→DIGEST / SEPTEMBER 2026Catch up on the latest EasyRoutes improvements→APIReliability improvements→NEWCustom external order URLs→DRIVER APPOffline support→APINew API features & dedicated changelog→NEWSend notifications for entire route groups→IMPROVEDRoute access & exports→ALL UPDATESEvery EasyRoutes release, newest first→

Can I see completed vs. missed deliveries?

Yes. The Analytics dashboard summarizes delivered vs. missed (attempted) stops so you can monitor delivery success across time or by driver. Use this report to identify recurring issues (e.g., address problems or access constraints) and to validate improvements after workflow changes.

For context on individual failures, open the underlying routes or stops to review notes and proof‑of‑delivery entries. You can also export the analytics view as CSV for further analysis or sharing with stakeholders.

See: Analytics Reports

Related

People also ask

Can I view missed delivery reasons?

Yes. Analytics shows counts of missed deliveries; individual stop pages display the reason provided by the driver (e.g., no answer, inaccessible).

Read the full answer →

Can customers see proof items with driver tracking?

Yes. If enabled in Order Tracking settings, photos, e‑signature confirmation, and driver notes appear on the tracking page alongside live status updates.

Read the full answer →

Can I see performance trends or compare periods?

Yes. Pick a time period and an optional comparison period, break data down by driver, use trend lines, and export any breakdown to CSV.

Read the full answer →

Can I track driver performance?

Yes. Delivery Analytics reports completion rates, average delivery times, and success rates; filter by driver or date and export to CSV.

Read the full answer →

Can I view analytics for specific drivers?

Yes. Filter Analytics by driver to compare performance or focus on an individual’s workload and results.

Read the full answer →

Can I view analytics for a specific date range?

Yes. Use the date picker to select common presets (7/30 days) or a custom start and end date; Analytics refreshes to that range.

Read the full answer →

Can proof be shown for attempted deliveries?

Yes. PoD can be attached to Attempted deliveries and, if configured in settings, can be required in order to mark a stop as Attempted.

Read the full answer →

What languages does the Delivery Driver app support?

The Delivery Driver app is available in English, Dutch, and German, with a driver language setting; customer notifications and tracking pages can be written in any language.

Read the full answer →

Still have a question?

Search the FAQs, browse the guides, or talk to a human.

Browse all FAQsGet support