Yes. Open a Route Group to view multiple live driver locations and statuses on one screen; each driver pin is colour‑coded by route.
Yes. Workflows function on a custom scheduling basis that can be adjusted at any time. Any new Shopify orders received prior to the scheduling cut-off will be included in auto-generated routes. A common Workflow is set up to automatically generate routes with new Shopify orders matching certain filters criteria. This ensures your team can start deliveries without manual intervention.
Yes. Export your Wix orders to CSV, then upload them into EasyRoutes. See: Wix Import Guide
No coding is required if you use Zapier or import via CSV file. For advanced customizations, API knowledge is helpful. See: API Guide
No coding is required if you use Zapier. For advanced custom integrations, API skills may help. See: API Guide
Yes. When a route is dispatched and assigned, the driver receives a push notification with a shortcut into the route (requires notification permission).
See: Route Dispatch
Yes. Customers can receive branded notifications and live tracking links. See: Xero Integration
Yes. Set label size (e.g., 4×6 thermal or A4/Letter) and font scale in EasyRoutes Settings → Packing Slips & Labels, then fine‑tune using your printer’s paper and scale settings.
Yes. Drivers can launch directions via Google Maps, Apple Maps, or Waze from each stop, and pick a default navigation app in their mobile app settings.
Yes. You can show proof of delivery items (photos, e‑signature timestamp, and driver notes) on customer tracking pages and include links in email/SMS notifications. Configure this from your EasyRoutes Settings, in the Order Tracking and Customer Notifications tabs.
Yes. Use the EasyRoutes API, webhooks, and Zapier to connect ERPs/CRMs/WMS or automate tasks without code.
Yes. New and updated Shopify orders flow into EasyRoutes automatically so your Orders page stays current for planning. If something looks off, refresh and check your date/location filters.
EasyRoutes flags any orders that are missing a shipping address so you can add or correct the address before routing. For pickup orders, use your store or pickup location as the address.
Yes. Delivery Analytics reports completion rates, average delivery times, and success rates; filter by driver or date and export to CSV.
See: Analytics
Yes. EasyRoutes can route orders from WooCommerce alongside other imported, custom, or Shopify orders.
See: WooCommerce Overview
Yes. You can show proof of delivery (photos, e‑signature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.
Use a CSV export template with one row per sub-item to ensure proper mapping. See: CSV Import Guide
Yes. Routes display estimated distance and drive time after optimization, and update automatically when you add/remove stops and re‑optimize.
See: Route Mileage
Yes. Customers receive branded email or SMS notifications with live tracking. See: Notifications Overview
Each EasyRoutes for Shopify install connects to a single Shopify store. To combine data, import stops via CSV/API/webhooks or use EasyRoutes for Web to plan with external sources.
Workflows save time and reduce errors by automating routine steps, like creating routes with new orders on delivery days, or auto-dispatching routes to assigned drivers, all based on custom scheduling that works for your business. This keeps operations efficient and customers informed.
Learn more: Workflows Guide
Yes, with a custom Zapier integration or the EasyRoutes API.
No. Subscriptions are month‑to‑month; upgrade/downgrade at any time and charges are prorated when your plan changes.
See: Prorated billing
Absolutely. Plan with item and weight limits to reflect the capacities of your fleet. Configure and assign Vehicle Profiles for an additional indicator for routes that have specific restrictions by vehicle.
EasyRoutes for Shopify is embedded in the Shopify Admin — team members with Shopify access can open EasyRoutes from the admin navigation or search. EasyRoutes for Web uses a standalone login; admins can invite additional users to collaborate with specific permissions. Both products let you control who can plan routes, dispatch, and manage drivers.
See: Getting started · Add collaborators
No. Zapier offers a no-code option. API knowledge is only needed for advanced customizations. See: API Guide