Yes. Start with these checks:
See: Real-Time Driver Location Tracking · Troubleshooting mobile issues
You can scope the feed — the Dashboard shows all activity, while a route’s or Route Group’s feed shows only its events — and expand or jump to any entry.
Yes. Require drivers to tap Start Delivery before updating stops so tracking begins at the official route start and overall drive time is captured accurately.
Yes — any date picker works as long as it writes the date/time into order attributes or tags EasyRoutes can read.
Yes — provided background location is configured as allowed (Always/Allow all the time) and the OS isn’t restricting the app. Force‑quitting or disabling location will pause updates until the app is reopened.
EasyRoutes reads delivery dates and time windows from your date picker's order attributes and tags, then shows them for filtering and routing.
Any live or historical route’s Tracking tab shows live driver location, recent path, next/current stop, and real‑time stop status, completion times, and proof of delivery events.
Yes. Drivers can launch directions via Google Maps, Apple Maps, or Waze from each stop, and pick a default navigation app in their mobile app settings.
Yes. Enable Delivery Ratings to allow customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.
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