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Can I use EasyRoutes at multiple locations?

Yes. Manage deliveries for multiple depots/warehouses from one account. Create routes with different start/end locations and assign drivers per hub.

See: Delivering from multiple locations

Can I factor driver breaks into my routes?

Yes. Add scheduled driver breaks to new or existing route, and EasyRoutes will insert a break stop while updating downstream ETAs and total route time.

See: Driver Breaks

Can I attach extra information to stops?

Direct file attachments aren’t supported, but you can add detailed notes to each stop for driver and planner reference.

See: Custom Notes

Does EasyRoutes integrate with Squarespace?

Yes. You can connect Squarespace orders to EasyRoutes via CSV import, Zapier, or the EasyRoutes API. See: EasyRoutes for Squarespace

Does EasyRoutes support vehicle capacity limits?

Absolutely. Plan with item and weight limits to reflect the capacities of your fleet. Configure and assign Vehicle Profiles for an additional indicator for routes that have specific restrictions by vehicle.

See: Routes by Vehicle Capacity · Vehicle Profiles

What real-time tracking data can I see as an admin?

The route’s Tracking tab shows live driver location, recent path, next/current stop, and real‑time stop status, completion times, and proof of delivery events.

See: Real-Time Driver Location Tracking · Activity Feed

How many photos can be attached to a stop?

You can attach up to four delivery photos per stop, plus an e‑signature and driver notes, to document each delivery thoroughly.

See: Proof of Delivery

Can I factor driver breaks into my optimized routes?

Yes. Add scheduled driver breaks to new or existing route, and EasyRoutes will insert a break stop while updating downstream ETAs and total route time.

See: Driver Breaks

Does EasyRoutes have an API?

Yes. EasyRoutes offers a public API and webhooks for integrating with external systems or building custom automation.

See: API Getting Started · Routes API

Can I export customer delivery data?

Yes. Export route/stop data to CSVs with customer details, timestamps, and links to proof of delivery for record‑keeping or analysis.

See: Exporting Data

How does EasyRoutes optimize my delivery routes?

EasyRoutes optimizes deliveries using your selected orders, start & end locations, stop time intervals, time windows, and route limits. You can balance routes, respect capacities, and re‑optimize as plans change.

See: Route Options · EasyRoutes 101

Can EasyRoutes sync WooCommerce orders automatically?

Yes, with a custom Zapier integration or the EasyRoutes API.

See: Zapier Integration Guide

Can drivers capture proof of delivery from the app?

Absolutely. Drivers can add photos, collect an e‑signature, and record notes at each stop; these appear in the route and customer tracking (if enabled).

See: Proof of Delivery

Can I print delivery manifests?

Yes. Drivers see a manifest in the mobile app, and you can also print route manifests with order details for offline use or records. Choose the Print menu on any route.

See: Printing Route Manifests

What can I do with EasyRoutes’ Zapier integration?

You can use Zapier to connect EasyRoutes with 6,000+ apps, automate order imports, trigger notifications, and sync delivery data. See: EasyRoutes Zapier Page

Are there any differences in the customer experience between products?

Customers get the same experience on both: branded tracking pages with ETAs, real-time updates, and proof-of-delivery receipts (photos, e-signature, notes, GPS). With Shopify, you can also use Shopify’s built-in email/SMS templates; on Web, you’ll use EasyRoutes’ customizable notifications. Either way, you control timing, content, and branding for each status.

See: Tracking pages · Delivery notifications · Proof of Delivery

Can I view analytics for a specific date range?

Yes. Use the date picker to select common presets (7/30 days) or a custom start and end date; Analytics refreshes to that range.

See: Filtering by Date

Does EasyRoutes work with Shopify’s built-in notifications?

Yes. With EasyRoutes for Shopify you can use Shopify’s built‑in email/SMS templates instead of, or alongside, EasyRoutes’ custom notifications. Avoid duplicates by disabling overlapping templates.

See: Delivery Notifications

Does EasyRoutes work internationally?

Yes. EasyRoutes supports global address lookup and mapping for most countries; some features may vary by region. Review our current list of unsupported regions before launching.

See: Unsupported Countries

Does EasyRoutes support real-time updates for Xero invoices?

Yes, with Zapier or the EasyRoutes API. See: Zapier Guide

Can I auto-dispatch routes?

Yes. If a scheduled start time is set, routes can be auto‑assigned and dispatched to the selected driver when created.

See: Auto‑Dispatch

What are driver seats and how do they work?

Driver seats are active licenses you assign to drivers. You pay only for active seats and can toggle seats on/off anytime without deleting the driver profile.

See: Managing Driver Seats

Can I export customer delivery data?

Yes. Export route/stop data to CSVs with customer details, timestamps, and links to proof of delivery for record‑keeping or analysis.

See: Exporting Data

Can I auto‑dispatch routes?

Yes. If a scheduled start time is set, routes can be auto‑assigned and dispatched to the selected driver when created.

See: Auto‑Dispatch

How do I manage my active drivers?

You can add, remove, and switch drivers in a way that is flexible with your business at anytime from within EasyRoutes. If you need more active drivers, then you'll need to add more drivers on your plan.

See: Add a driver · Activate/deactivate drivers

Can I dispatch routes directly to a driver?

Yes. Assign a driver and dispatch so the route appears in the EasyRoutes Delivery Driver mobile app, and a push notification is sent.

See: Dispatching Routes