Platform / Live

Do I need a Premium plan to use the API?

No. The EasyRoutes API and webhooks are included on every paid plan (Standard, Premium and Enterprise) on both EasyRoutes for Shopify and EasyRoutes for Web. Only the Free plan, which is Shopify only, leaves them out. If you’re evaluating on Free, you can prototype with CSV import or the driver app while you finalize your integration plan, then generate your API keys once you’re on a paid plan.

See: API Getting Started Guide · Pricing & Plans FAQ

Related

People also ask

Are Workflows included in all EasyRoutes plans?

Workflows are available on EasyRoutes Premium and Enterprise plans. These plans unlock automation, advanced customization, and scaling features designed for larger delivery operations.

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Are there API rate limits?

Yes. Rate limits protect platform reliability. If you plan high‑volume integrations, contact our support team to discuss throughput and best practices.

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Are there any API rate limits?

Yes. Rate limits protect platform reliability. If you plan high‑volume integrations, contact support to discuss throughput and best practices.

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Do I need coding skills to use Workflows?

No coding is required. EasyRoutes Workflows use a simple “if-this-then-that” style interface where you choose triggers and actions from a menu. This makes Workflows easy to set up without developer knowledge.

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Do I need special hardware for barcode scanning?

No. Barcode scanning uses your driver’s existing phone camera, so no dedicated scanners or hardware are required.

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Do I need to code to connect BigCommerce & EasyRoutes?

No coding is required if you use Zapier or import via CSV file. For advanced customizations, API knowledge is helpful.

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Can I plan pickup routes?

Yes. Create pickup‑only routes or mix pickups and deliveries. Use your store or pickup point as the address, and include any notes/requirements for staff reference.

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Can I test the API in a sandbox environment?

We recommend using a test store or non‑production data for integration testing — e.g., draft orders or manual stops with your own contacts — before pushing to production.

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