Does EasyRoutes have an API?

Invite drivers from the Drivers & Vehicles tab of your EasyRoutes navigation menu. Enter a driver's phone number and they’ll receive a link to install and sign in to the app.

See: Adding a Driver

You can change your plan at any time in your EasyRoutes settings by following the instructions in this EasyRoutes help article. Any active drivers you have on your current plan will also be changed to the new plan's monthly price.

See: Change your plan · Prorated plan changes

Real-time driver tracking is currently available on Premium and Enterprise plans for both EasyRoutes for Shopify and EasyRoutes for Web. Enable it in EasyRoutes Settings → Driver settings.

See: Real-Time Driver Location Tracking · Pricing & Plans FAQ

Yes. Schedule routes for specific dates/times, and ETAs will be calculated for each stop on a route. These ETAs can be shared via customer tracking links and email/SMS delivery notifications.

See: Route Scheduling & ETAs

Yes. Require drivers to tap Start Delivery before updating stops so tracking begins at the official route start and overall drive time is captured accurately.

See: Real-Time Driver Location Tracking · Driver Settings

Route optimization, notifications, real-time tracking, analytics, proof of delivery, and an easy-to-use driver app - all in the same platform.

See: WooCommerce Integration

Yes. With the Premium plan and above, fully customize email/SMS: add your logo and colors, edit copy/variables, and choose which events send. Works for Shopify orders and imported/manual stops.

See: Delivery Notifications

Yes. Enable Delivery Ratings so customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.

See: Delivery Ratings

Workflows are available on EasyRoutes Premium and Enterprise plans. These plans unlock automation, advanced customization, and scaling features designed for larger delivery operations.

See: EasyRoutes Pricing Plans

The route’s Tracking tab shows live driver location, recent path, next/current stop, and real‑time stop status, completion times, and proof of delivery events.

See: Real-Time Driver Location Tracking · Activity Feed

Yes. Use the Routes API to import stops (orders) from any system that can send the required fields, then create or update routes with those stops.

See: API Import

No. Zapier is a no-code platform that works with EasyRoutes webhooks and actions. See: EasyRoutes Zapier Page

Yes. You can trigger notifications like emails or Slack messages when drivers update stop statuses. See: Zapier Notifications Guide

Optimized routing, real-time tracking, notifications, proof of delivery, and analytics. See: Squarespace Integration

Yes. With EasyRoutes for Shopify you can use Shopify’s built‑in email/SMS templates instead of, or alongside, EasyRoutes’ custom notifications. Avoid duplicates by disabling overlapping templates.

See: Delivery Notifications

Yes, with Zapier or the EasyRoutes API. See: Zapier Guide

Yes. Enable Balance routes to distribute stops as evenly as possible across multiple routes/drivers while respecting other route constraints (like time windows, or item/weight limits).

See: Balance routes · How many routes?

Yes, with a custom Zapier integration or the EasyRoutes API.

See: Zapier Integration Guide

No coding is required if you use Zapier or import via CSV file. For advanced customizations, API knowledge is helpful. See: API Guide

Yes. EasyRoutes offers a public API and webhooks for integrating with external systems or building custom automation.

See: API Getting Started · Routes API

Yes. EasyRoutes supports routing orders from multiple platforms together. See: BigCommerce Integration

Delivery Analytics shows totals and trends for stops and routes, including completed vs. missed deliveries, average delivery time, per‑driver performance, and route metrics over a chosen period.

See: Delivery Analytics

Yes. Add your logo, choose which order fields appear, and adjust layout and font sizing from EasyRoutes Settings → Packing Slips & Labels. Options are available in both Shopify and Web.

See: Customizing Packing Slips

Yes. Email and SMS editors include Preview with Example Data so you can confirm branding and variables before enabling. For live tests, try a draft order to yourself.

See: Delivery Notifications

Yes. Require photos, e‑signature, and or a driver note individually before a stop can be marked Delivered or Attempted in the driver app.

See: Mandatory PoD