Yes. Most teams ramp using our self‑serve resources: the Getting Started guide, topic‑specific articles, and short videos embedded throughout the Help Center. If questions arise, contact us via email from inside the app or the Support Portal; we aim to respond the same business day. Customers on the Enterprise plan receive priority responses and can coordinate onboarding help prior to go‑live.
Does EasyRoutes offer training?
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People also ask
Does EasyRoutes support age-restricted deliveries?
EasyRoutes has no built-in age-gating, but you can run age-restricted deliveries using required signature, photo, and Driver Task ID checks.
Can I schedule or email recurring analytics reports?
Not automatically — analytics are viewed in the dashboard and exported on demand (copy or CSV); for recurring reporting, export on a cadence or pull data via the API.
Can drivers use Apple Maps for turn-by-turn navigation?
Yes. Drivers can launch directions via Google Maps, Apple Maps, or Waze from each stop, and pick a default navigation app in their mobile app settings.
How can Workflows automate my delivery operations?
Workflows save time and reduce errors by automating routine steps, like creating routes with new orders on delivery days, or auto-dispatching routes to assigned drivers, all based on custom scheduling that works for your business. This keeps operations efficient and customers informed.
Are real-time updates offered for BigCommerce orders?
Yes, via Zapier or API integrations.
Can EasyRoutes integrate with other business tools?
Yes. Use the EasyRoutes API, webhooks, and Zapier to connect ERPs/CRMs/WMS or automate tasks without code.
Can I integrate EasyRoutes with other business tools?
Yes. Use the EasyRoutes API, webhooks, or Zapier to connect ERPs/CRMs/WMS or automate tasks without code.
Does EasyRoutes support contactless delivery?
Yes. EasyRoutes supports contactless, leave-at-door delivery: drivers capture a photo, GPS location, and note as proof instead of a signature.
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