Platform / Live

Does EasyRoutes work with wholesale orders?

Yes. EasyRoutes treats wholesale orders like any other Shopify orders for routing, dispatch, tracking, and proof of delivery. Ensure each record includes a valid shipping address; if not, correct it on the Shopify order (recommended) or add the address details to the stop in EasyRoutes. You can filter B2B orders by tags or other attributes when building a batch.

See: Working with items & fulfillments · Add a missing shipping address

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People also ask

How are orders missing a shipping address handled?

EasyRoutes flags any orders that are missing a shipping address so you can add or correct the address before routing. For pickup orders, use your store or pickup location as the address.

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Can I add orders without a shipping address to routes?

EasyRoutes clearly flags any orders that are missing a shipping address so you can add or correct the address before routing. For pickup orders, use your store or pickup location as the address.

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How does EasyRoutes work with orders without an address?

EasyRoutes highlights any orders that are missing a shipping address so you can add or correct the address before routing. For pickup orders, use your store or pickup location as the address.

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Are tracking links synced back to Shopify orders?

Yes. When you fulfill via EasyRoutes, we attach a tracking link to the Shopify order’s fulfillment so customers can follow their order's status online.

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Does EasyRoutes work without Shopify?

Yes. EasyRoutes for Web lets you plan and manage deliveries without a Shopify store. Import orders by CSV/API/webhooks or add manual stops.

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Will EasyRoutes add tracking links to my Shopify orders?

Yes. When you fulfill through EasyRoutes, a tracking link is added to the Shopify fulfillment so customers can follow their delivery from their order status page.

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Can drivers re-order or re-optimize their stops in the app?

Yes — if enabled. Planners can allow drivers to manually reorder stops and or re‑optimize remaining stops mid‑route.

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Can I balance stops evenly across multiple routes?

Yes. Enable Balance routes to distribute stops as evenly as possible across multiple routes/drivers while respecting other route constraints (like time windows, or item/weight limits).

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