Yes. As assigned routes are dispatched from EasyRoutes, drivers get a push notification that opens the route in the app. If a driver doesn’t see alerts, confirm notification permission is enabled and the driver is added to your store with the correct phone number. Drivers can also pull‑to‑refresh their route list in the app to fetch new routes available to them.
See: How do I dispatch/share routes? · Troubleshooting push notification permissions
Yes. EasyRoutes opens your driver’s preferred navigation app for turn‑by‑turn directions. Drivers can choose Google Maps, Apple Maps, or Waze as their default navigation app from the mobile app's settings page. Drivers can also long tap and choose a different app on the fly if needed. Getting directions is available in both EasyRoutes for Shopify and EasyRoutes for Web.
Delivery Analytics provides a consolidated view of your operations across both EasyRoutes for Shopify and EasyRoutes for Web. Key metrics include total stops and routes, completion rate, attempted/missed deliveries, average delivery time, and per‑driver performance summaries. Use it to compare activity over time, spot bottlenecks, and validate operational changes.
You can filter by time period and specific drivers to focus on a team or individual, then export results to CSV for reporting. For event‑level detail (e.g., when a stop changed status), open the route’s Activity Feed. Analytics refreshes as new delivery events are recorded, so the dashboard stays current throughout the day.
By connecting Squarespace to EasyRoutes, you get access to a full delivery management toolkit: optimized multi-stop routes, real-time driver tracking, branded notifications, proof of delivery (photos, notes, signatures), and delivery analytics. This transforms Squarespace from just an eCommerce storefront into a complete last-mile logistics solution. See: Squarespace Overview
Yes. With Premium or Enterprise plans, turn on live tracking from EasyRoutes Settings → Driver settings. You’ll see a live GPS pin, breadcrumb path, current/next stop, and real‑time status updates on each route’s Tracking tab. Ensure drivers grant Always/Precise location permissions in the Delivery Driver app. Route Groups let you monitor multiple drivers at once.
EasyRoutes builds efficient routes by combining your inputs (orders/stops and addresses) with constraints and preferences. It accounts for start and end locations, optional time windows, per‑stop service times, speed factors, and limits such as maximum duration, stops, items, or weight. You can create multiple routes at once, balance stops evenly, or optimize for the fewest routes that still meet your limits. After reviewing the map and stop list, drag‑and‑drop stops to make manual adjustments, then re‑optimize to apply changes.
See: Route Options · EasyRoutes 101: Route Optimization & Route Options
Drivers can capture multiple photos, obtain a customer e‑signature, and add notes at the stop. These items are stored with timestamps and the completion context, and they’re visible to admins on the route and stop record. When enabled in EasyRoutes Settings, customers can see PoD on tracking pages and in notifications.
See: Proof of Delivery
Yes. As assigned routes are dispatched from EasyRoutes, drivers get a push notification that opens the route in the app. If a driver doesn’t see alerts, confirm notification permission is enabled and the driver is added to your store with the correct phone number. Drivers can also pull‑to‑refresh their route list in the app to fetch new routes available to them.
See: How do I dispatch/share routes? · Troubleshooting push notification permissions
Yes. Both EasyRoutes for Shopify and EasyRoutes for Web can display proof of delivery (PoD) on the customer’s tracking page right after a stop is marked Delivered or Attempted. PoD can include delivery photos, e‑signature confirmation, and optional driver notes. Turn this on from EasyRoutes Settings → Order tracking, and use notifications (email/SMS) to send tracking links automatically. For internal auditing, PoD is also visible on the route and stop records for your team.
EasyRoutes functions like other public Shopify apps: one app install per store. If you operate multiple stores, you can plan centrally by importing stops from other stores (CSV, API, webhooks/Zapier) into the EasyRoutes workspace you use for routing. This approach lets you manage a combined delivery day while preserving each store’s native Shopify workflows.
Zapier’s app directory includes thousands of CRMs, ERPs, and productivity tools. With EasyRoutes as the trigger, you can automatically update customer records in HubSpot when a delivery is completed, or sync invoice statuses in NetSuite when routes are dispatched. This ensures delivery data flows into the rest of your business systems seamlessly. See: Zapier App Directory
Customer tracking pages can display an anonymized, live driver pin so recipients can see the driver’s progress as delivery approaches. Enable the option in EasyRoutes Settings → Order tracking, and use delivery notifications (email/SMS) to send tracking links automatically. When live location is unavailable (e.g., permissions off), the page still shows status updates and ETAs based on route progress.
See: Real-Time Driver Location Tracking · Customizable Order Tracking Pages
Yes. From any route, click Print → select Packing labels. You can output one label per stop or per order item (ideal for multiple packages). Configure label contents and sizing in Settings → Packing Slips & Labels. Use 4×6 thermal, A4/Letter sheets, or another size and scale as needed.
Shopify & Web: The label workflow is the same across products. For advanced templating on Shopify, you can send orders to Order Printer Pro from the Send to app dropdown, which can generate labels in route order.
Enable live tracking from EasyRoutes Settings → Driver settings in either EasyRoutes for Shopify or EasyRoutes for Web. Next, ensure each driver signs in to the EasyRoutes Delivery Driver app (iOS/Android) and grants Always/Allow all the time location access with Precise location enabled. Once routes are started by a driver, location pins appear on the route’s Tracking tab. If privacy is a concern, you can restrict tracking for internal use only, or adjust the route expiry window for driver access.
SMS delivery notifications use usage-based pricing by recipient country and message length. Costs are per segment (e.g., a U.S. segment is $0.043 USD). Longer messages or those with emojis/Unicode may use multiple segments. You fund a prepaid SMS balance and can enable auto-top-ups so notifications continue without interruption.
EasyRoutes functions like other public Shopify apps: one app install per store. If you operate multiple stores, you can plan centrally by importing stops from other stores (CSV, API, webhooks/Zapier) into the EasyRoutes workspace you use for routing. This approach lets you manage a combined delivery day while preserving each store’s native Shopify workflows.
EasyRoutes tracks distance and drive time for your routes, shown in metric or imperial units, and surfaces route metrics in Analytics. To gauge fuel and cost, set up Vehicle Profiles (which store each vehicle’s fuel economy) and assign them to routes, then break Analytics down by vehicle to compare efficiency. There isn’t a single built-in dollar “savings” figure, but comparing periods lets you see the trend. Available in both EasyRoutes for Shopify and EasyRoutes for Web.
Zapier allows you to capture delivery events from EasyRoutes and log them automatically into a Google Sheet, Excel file, or database. For example, every time a driver completes a stop, Zapier can write details like stop ID, timestamp, and delivery outcome into a row. This creates a live delivery log that’s perfect for reporting, auditing, or customer service. See: Zapier Spreadsheet Logging
Yes. EasyRoutes for Shopify and EasyRoutes for Web work in many countries around the world. Address geocoding, map tiles, and driving directions are available globally, and core features — route optimization, driver app, tracking links, and proof of delivery — operate the same. In certain regions, map data or SMS availability may differ based on local providers.
Before rollout, confirm your country is supported and run a quick pilot to validate address formats (postal codes, provinces) and notification deliverability.
Yes. From EasyRoutes Settings → Customer notifications, tailor email and SMS templates with your branding and dynamic variables, and select exactly which events trigger messages (Ready for Delivery, Out for Delivery, Driver is X Stops Away, Delivered, Missed Delivery, plus Scheduled/Rescheduled). You can maintain separate templates for Shopify orders vs. imported/manual stops, and send messages automatically with links to branded tracking pages. This customization is available in both EasyRoutes for Shopify and EasyRoutes for Web.
Yes. EasyRoutes supports Xero data by letting you export invoices from Xero and import them into EasyRoutes via CSV. For automation, you can connect Xero through Zapier or build custom workflows with the EasyRoutes API. This flexibility allows businesses to start with manual exports and move toward fully automated integrations as they scale. See: Importing Orders from Xero
If a Shopify order arrives without a valid shipping address, EasyRoutes highlights it so you can fix the address before planning. Edit the order in Shopify (preferred for data accuracy) or add the correct address details to the stop in EasyRoutes, then refresh and route. For pickup orders, set the address to your store or pickup point so drivers and staff can see the correct location on the route map and in documents. Address completeness ensures accurate ETAs, navigation, and proof‑of‑delivery records.
See: My order does not have a shipping address—how do I add one?
Customizable delivery status notifications (both email and SMS), order tracking pages including delivery ETAs, real-time driver location tracking, and Proof of Delivery (photos, eSignature, driver note, delivery GPS location) are all broadly supported on both EasyRoutes for Shopify and EasyRoutes for Web.
Customers receiving deliveries via either platform will benefit from the same user experience, tailored to meet your brand’s standards.
See: Tracking pages · Delivery notifications · Proof of Delivery
By connecting WooCommerce to EasyRoutes, you unlock the full delivery management suite: optimized multi-stop routes, live driver tracking, branded notifications, proof of delivery (photos, notes, signatures), and analytics dashboards. This transforms WooCommerce from a simple order-taking tool into a complete last-mile delivery platform. Whether you’re handling 10 deliveries a week or 1,000, EasyRoutes scales with your business and improves customer satisfaction.
The feed captures high‑signal delivery events so you can trace what happened and when: route creation, edits, and dispatches; assignments and self‑assign actions; stop status updates (Ready, Out for Delivery, Delivered, Attempted); proof‑of‑delivery photos/signatures/notes; and other key changes. Entries stream in real time for both EasyRoutes for Shopify and EasyRoutes for Web.
Drivers can capture multiple photos, obtain a customer e‑signature, and add notes at the stop. These items are stored with timestamps and the completion context, and they’re visible to admins on the route and stop record. When enabled in EasyRoutes Settings, customers can see PoD on tracking pages and in notifications.
See: Proof of Delivery