You can add, remove, and switch drivers in a way that is flexible with your business at anytime from within EasyRoutes. If you need more active drivers, then you'll need to add more drivers on your plan.
You can add, remove, and switch drivers in a way that is flexible with your business at anytime from within EasyRoutes. If you need more active drivers, then you'll need to add more drivers on your plan.
Yes. If a scheduled start time is set, routes can be auto‑assigned and dispatched to the selected driver when created.
See: Auto‑Dispatch
Workflows are automation tools within EasyRoutes that let you set up custom rules and triggers to handle repetitive delivery management tasks automatically. Instead of manually creating routes, adding orders, and assigning drivers, Workflows can take care of it for you.
See: Workflows Overview
Yes. Drivers can launch directions via Google Maps, Apple Maps, or Waze from each stop, and pick a default navigation app in their mobile app settings.
Yes. Live driver location on tracking pages is optional - keep it internal or show it to customers when their driver is 1–10 stops away.
Yes. You can archive routes to tidy up your route list but retain them for reference, or permanently delete them from your route history. Use the checkboxes to select desired routes from the Routes page, and use the actions menu to archive or delete. Archived routes retain proof of delivery and analytics.
EasyRoutes flags any orders that are missing a shipping address so you can add or correct the address before routing. For pickup orders, use your store or pickup location as the address.
Go to your EasyRoutes Settings → Driver settings, and enable real‑time tracking. Have drivers allow location Always + Precise location in the EasyRoutes Delivery Driver app and their mobile device's settings.
Yes, with Zapier or the EasyRoutes API. See: Zapier Guide
No. Subscriptions are month‑to‑month; upgrade/downgrade at any time and charges are prorated when your plan changes.
See: Prorated billing
Yes. If a scheduled start time is set, routes can be auto‑assigned and dispatched to the selected driver when created.
See: Auto‑Dispatch
Yes. You can create and save Workflows in a draft state, test them with sample data, and only enable them once you’re confident they work as intended.
See: Testing Workflows
Yes. If enabled in Order Tracking settings, photos, e‑signature confirmation, and driver notes appear on the tracking page alongside live status updates.
Absolutely. Add tracking links to SMS notifications (available on Premium/Enterprise subscription plans) so customers can follow their delivery. Usage‑based fees apply.
See: SMS Notifications · SMS Pricing
Yes. Deactivating frees the seat for someone else to occupy, while keeping the driver in your roster for easy re‑activation later.
See: Managing Seats
No. Both EasyRoutes for Shopify and Web dispatch delivery routes to the same EasyRoutes Delivery Driver mobile app for iOS and Android.
Drivers will have access to the same easy-to-use navigation and inventory tools when delivering routes with either product. Driver-facing route planning features (such as assignable driver tasks and scheduled driver breaks) are also available on both platforms.
See: Delivery Driver app · Barcode scanning · Location tracking
Yes. EasyRoutes Premium and Enterprise plans support branded SMS notifications with usage‑based pricing per message segment. Configure templates and funding in Settings.
Yes. Import orders by CSV in Shopify or Web, including item‑level quantities and weights for capacity planning.
See: CSV Import
Yes. Add scheduled driver breaks to new or existing route, and EasyRoutes will insert a break stop while updating downstream ETAs and total route time.
See: Driver Breaks
Yes. Delivery and customer notes from the order can be shown in the driver app; enable these fields in Route/Driver display settings.
Yes. Deactivating frees the seat for someone else to occupy, while keeping the driver in your roster for easy re‑activation later.
See: Managing Seats
Yes. Use the date picker to select common presets (7/30 days) or a custom start and end date; Analytics refreshes to that range.
See: Filtering by Date
EasyRoutes optimizes deliveries using your selected orders, start & end locations, stop time intervals, time windows, and route limits. You can balance routes, respect capacities, and re‑optimize as plans change.
See: Route Options · EasyRoutes 101
No. Zapier offers a no-code option. API knowledge is only needed for advanced customizations. See: API Guide
Yes. EasyRoutes offers a public API and webhooks for integrating with external systems or building custom automation.
See: API Getting Started · Routes API