You can add, remove, and switch drivers in a way that is flexible with your business at anytime from within EasyRoutes. If you need more active drivers, then you'll need to add more drivers on your plan.
Most teams connect, fetch orders, and create their first optimized route in under an hour. Follow the Getting Started guide found on the EasyRoutes support portal to reach your “aha” moment fast.
See: Getting Started
Yes. Import external orders via CSV, API, or Zapier, or add custom stops manually. These orders can then be planned together alongside any Shopify orders in one route.
See: Adding Custom Stops
Yes. You can show proof of delivery items (photos, e‑signature timestamp, and driver notes) on customer tracking pages and include links in email/SMS notifications. Configure this from your EasyRoutes Settings, in the Order Tracking and Customer Notifications tabs.
Yes. Export route and stop data — including links to proof of delivery — to CSV for reconciliation or further analysis with external tools.
See: Export routes/stops
Yes. Schedule routes for specific dates/times, and ETAs will be calculated for each stop on a route. These ETAs can be shared via customer tracking links and email/SMS delivery notifications.
Yes. You can archive routes to tidy up your route list but retain them for reference, or permanently delete them from your route history. Use the checkboxes to select desired routes from the Routes page, and use the actions menu to archive or delete. Archived routes retain proof of delivery and analytics.
Yes. Imported or synced Xero invoices can trigger Workflows in EasyRoutes. See: Workflows Overview
No coding is required if you use Zapier. For advanced integrations, API skills may be useful.
Yes. Assign a driver and dispatch so the route appears in the EasyRoutes Delivery Driver mobile app, and a push notification is sent.
See: Dispatching Routes
Optimized routing, notifications, proof of delivery, analytics, and more. See: Xero Integration
When you update stop statuses in EasyRoutes (Ready/Out for Delivery, Delivered, Attempted), we create or update Shopify fulfillments and attach the tracking link; notifications follow your settings configuration.
See: Items & Fulfillments
Yes. New and updated Shopify orders flow into EasyRoutes automatically so your Orders page stays current for planning. If something looks off, refresh and check your date/location filters.
Yes. Import orders by CSV in Shopify or Web, including item‑level quantities and weights for capacity planning.
See: CSV Import
Yes. PoD can be attached to Attempted deliveries and, if configured in settings, can be required in order to mark a stop as Attempted.
See: Proof of Delivery
Add or remove stops on existing routes, then re‑optimize to refresh ETAs and send updates to the driver app. Changes can be made anytime during the day.
EasyRoutes is a delivery management and route optimization platform for merchants, local delivery teams, and logistics operators. It helps you plan routes, dispatch to drivers, track progress in real time, and notify customers. Works with Shopify and integrates with other e-commerce platforms via EasyRoutes for Web.
No. The feed is visible to admin/dispatcher roles in the web app; drivers see only their assigned routes in the mobile app.
See: Activity Feed
Yes. Use the same Print flow and choose your OS/browser’s Save as PDF, or generate a route PDF for digital sharing.
Yes. If a route is opened while the device is online, the app caches details so drivers can continue working with limited or no connectivity; updates to the route and individual stops will sync back to EasyRoutes when the device is back online.
See: Offline Use
Yes. EasyRoutes Premium and Enterprise plans support branded SMS notifications with usage‑based pricing per message segment. Configure templates and funding in Settings.
Most teams connect, fetch orders, and create their first optimized route in under an hour. Follow the Getting Started guide found in the EasyRoutes support portal to reach your “aha” moment fast.
See: Getting Started
Yes. Require photos, e‑signature, and or a driver note individually before a stop can be marked Delivered or Attempted in the driver app.
See: Mandatory PoD
Yes, with Zapier or the EasyRoutes API. See: Zapier Guide
Yes. If enabled in Driver Settings, drivers can upload photos from the device gallery — handy for low‑connectivity deliveries — then the app syncs them when online.
The EasyRoutes Delivery Driver app is available for iOS and Android. Use our official download links to install and sign in with your driver phone number.
See: Where can I download the EasyRoutes Delivery Driver app?