Platform / Live

Is the Activity Feed visible to drivers?

No. The Activity Feed is an internal operations log available to EasyRoutes admins and dispatchers. Drivers use the EasyRoutes Delivery Driver app to view assigned routes, update stop statuses, and capture proof of delivery; these events will appear in the Activity Feed for admins, but drivers do not access the account‑wide feed. This separation keeps internal data and audit trails restricted to management.

See: Activity Feed

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People also ask

Can drivers re-order or re-optimize their stops in the app?

Yes — if enabled. Planners can allow drivers to manually reorder stops and or re‑optimize remaining stops mid‑route.

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Can I filter or search the Activity Feed?

You can scope the feed — the Dashboard shows all activity, while a route’s or Route Group’s feed shows only its events — and expand or jump to any entry.

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Does the Activity Feed capture IP address/device info?

Yes, when available. Expanding an entry shows who initiated it plus the IP address and device details captured for that action.

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Can drivers capture proof of delivery from the app?

Absolutely. Drivers can add photos, collect an e‑signature, and record notes at each stop; these appear in the route and customer tracking (if enabled).

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Can drivers see customer notes?

Yes. Delivery and customer notes from the order can be shown in the driver app; enable these fields in Route/Driver display settings.

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Can drivers self-assign routes?

Yes. Generate a dispatch link that lets eligible drivers claim a route themselves; the first to claim becomes the assigned driver.

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Can drivers update order statuses from the app?

Yes. Drivers can mark stops as Out for Delivery, Delivered, or Attempted and attach proof of delivery from the mobile app.

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Can drivers upload proof from their phone gallery?

Yes. If enabled in Driver Settings, drivers can upload photos from the device gallery — handy for low‑connectivity deliveries — then the app syncs them when online.

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