Platform / Live

What is the Activity Feed in EasyRoutes?

The Activity Feed provides an up‑to‑date audit trail across EasyRoutes for Shopify and EasyRoutes for Web. It records events like route creation/dispatch, stop status updates (Out for Delivery, Delivered, Attempted), driver assignments, and proof‑of‑delivery uploads. Use it to investigate issues, answer customer inquiries with precise timestamps, and validate operational changes during a delivery day.

See: Activity Feed

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People also ask

Can I filter or search the Activity Feed?

You can scope the feed — the Dashboard shows all activity, while a route’s or Route Group’s feed shows only its events — and expand or jump to any entry.

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Are barcode scans recorded with proof of delivery?

Yes. Scans are stored with the stop’s proof of delivery for live or later review, and can be included when you export stop data.

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Can I show my driver’s real-time location to customers?

Yes. On Premium/Enterprise plans you can display a live driver pin on tracking pages when the driver is 1–10 stops away.

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How do I enable real-time driver tracking in EasyRoutes?

Go to your EasyRoutes Settings → Driver settings, and enable real‑time tracking. Have drivers allow location Always + Precise location in the EasyRoutes Delivery Driver app and their mobile device's settings.

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How is real-time driver location shown to customers?

You can show a live GPS pin on customer tracking pages when the driver is approaching. Configure this in EasyRoutes Settings → Order tracking and pair with email/SMS notifications for maximum visibility.

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How is real-time driver location displayed to customers?

You can show a live GPS pin on customer tracking pages when the driver is approaching. Configure from EasyRoutes Settings → Order tracking and pair with email/SMS notifications for maximum visibility.

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How is real-time driver location shared with customers?

You can show a live GPS pin on customer tracking pages when the driver is approaching. Configure this in EasyRoutes Settings → Order tracking and combine with email/SMS notifications for maximum visibility.

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Can I set how much time a driver spends at each stop?

Yes. Set Time per stop in EasyRoutes to add a service-time buffer at each stop, factored into ETAs and route length — in both Shopify and Web.

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