Platform / Live

Will customers see proof of delivery along with live tracking?

Yes. Proof of delivery (PoD) captured in the driver app — photos, signature confirmation, and driver notes — is attached to the stop and can be surfaced on the customer’s tracking page. Enable PoD display in EasyRoutes Settings → Order tracking, and use notifications to share links automatically when a stop is delivered or attempted. PoD is also visible to admins on the route and order records for auditing and support.

See: Proof of Delivery · Customizable Order Tracking Pages

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Can customers see proof items with driver tracking?

Yes. If enabled in Order Tracking settings, photos, e‑signature confirmation, and driver notes appear on the tracking page alongside live status updates.

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Can customers give feedback through their tracking page?

Yes. Enable Delivery Ratings to allow customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.

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Can customers give feedback via their tracking page?

Yes. Enable Delivery Ratings so customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.

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Can customers give feedback from their tracking page?

Yes! Enable Delivery Ratings so customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.

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Can I include proof of delivery on customer tracking links?

Yes. You can show proof of delivery (photos, eSignature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.

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Can I share proof of delivery through tracking links?

Yes. You can show proof of delivery (photos, e‑signature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.

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Can I share proof of delivery via tracking links?

Yes. You can show proof of delivery (photos, eSignature, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.

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Can proof of delivery be shared with customers?

Yes. You can show proof of delivery items (photos, eSignature timestamp, and driver notes) on customer tracking pages, and include links in email/SMS notifications. Configure this from your EasyRoutes Settings, in the Order Tracking and Customer Notifications tabs.

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