The WebToffee Order Export & Import plugin is recommended.
You can use Zapier to connect EasyRoutes with 6,000+ apps, automate order imports, trigger notifications, and sync delivery data. See: EasyRoutes Zapier Page
Yes. Import orders by CSV in Shopify or Web, including item‑level quantities and weights for capacity planning.
See: CSV Import
Yes. Route and stop history is retained across the lifetime of your subscription, and can be searched and exported whenever needed. Filter by status/date from the Routes page.
Yes. Enable Balance routes to distribute stops as evenly as possible across multiple routes/drivers while respecting other route constraints (like time windows, or item/weight limits).
See: Balance routes · How many routes?
Yes. Export routes/stops to CSV to get timestamps and URLs to proof items for archiving or analysis. Pair with Analytics for summary trends.
Yes. Use the date picker to select common presets (7/30 days) or a custom start and end date; Analytics refreshes to that range.
See: Filtering by Date
Self‑serve help docs and videos are available 24/7, with direct email support during business hours; Enterprise customers receive priority responses.
See: Help Center · Support tiers
The EasyRoutes Delivery Driver app is available for iOS and Android. Use our official download links to install and sign in with your driver phone number.
See: Where can I download the EasyRoutes Delivery Driver app?
Yes. Reopen any route and use Print to reprint packing slips or labels, or re‑export to PDF. If a route was archived, simply unarchive it first.
Yes. Configure email/SMS templates (e.g., Ready for Delivery, Out for Delivery, Driver is X Stops Away) to remind customers and include tracking links and ETAs.
Yes. Workflows function on a custom scheduling basis that can be adjusted at any time. Any new Shopify orders received prior to the scheduling cut-off will be included in auto-generated routes. A common Workflow is set up to automatically generate routes with new Shopify orders matching certain filters criteria. This ensures your team can start deliveries without manual intervention.
Yes. Add scheduled driver breaks to new or existing route, and EasyRoutes will insert a break stop while updating downstream ETAs and total route time.
See: Driver Breaks
EasyRoutes optimizes deliveries using your selected orders, start & end locations, stop time intervals, time windows, and route limits. You can balance routes, respect capacities, and re‑optimize as plans change.
See: Route Options · EasyRoutes 101
No. Zapier is a no-code platform that works with EasyRoutes webhooks and actions. See: EasyRoutes Zapier Page
Yes. Deactivating frees the seat for someone else to occupy, while keeping the driver in your roster for easy re‑activation later.
See: Managing Seats
Yes. Enable Delivery Ratings so customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.
See: Delivery Ratings
Add or remove stops on existing routes, then re‑optimize to refresh ETAs and send updates to the driver app. Changes can be made anytime during the day.
Yes. If a scheduled start time is set, routes can be auto‑assigned and dispatched to the selected driver when created.
See: Auto‑Dispatch
Export orders as a CSV with one row per item for best results. See: Wix Import Guide
Yes. Require photos, e‑signature, and or a driver note individually before a stop can be marked Delivered or Attempted in the driver app.
See: Mandatory PoD
Yes. If a scheduled start time is set, routes can be auto‑assigned and dispatched to the selected driver when created.
See: Auto‑Dispatch
You can attach up to four delivery photos per stop, plus an e‑signature and driver notes, to document each delivery thoroughly.
See: Proof of Delivery
On EasyRoutes for Shopify, our plans work as subscription charges on your Shopify store. To learn more about subscription charges on your Shopify store, review this Shopify Help Center article.
On EasyRoutes for Web, we partner with Stripe for simplified billing. You have full control over your subscription through our customer billing portal.
Yes. Export route/stop data to CSVs with customer details, timestamps, and links to proof of delivery for record‑keeping or analysis.
See: Exporting Data
Yes. The feed offers a timestamped, user‑attributed history of delivery events you can reference alongside CSV exports for formal audits.
See: Activity Feed · Export routes/stops