Workflows are closely integrated with EasyRoutes’ existing notification and dispatch systems. This means you can set up a Workflow that not only creates a route but also automatically assigns it to a driver and triggers delivery notifications to customers at the right moments. For example, you could design a Workflow that dispatches a route to a driver as soon as it’s created, ensuring they receive a push notification in the EasyRoutes Delivery Driver app. As soon as the driver starts their route, EasyRoutes can send customers an email or SMS letting them know their delivery is on the way. This seamless integration ensures your team doesn’t need to remember to click multiple buttons — communication and route management just happen automatically.
How do Workflows interact with EasyRoutes notifications and dispatching?
People also ask
Can drivers re-order or re-optimize their stops in the app?
Yes — if enabled. Planners can allow drivers to manually reorder stops and or re‑optimize remaining stops mid‑route.
Can drivers update order statuses from the app?
Yes. Drivers can mark stops as Out for Delivery, Delivered, or Attempted and attach proof of delivery from the mobile app.
Can I customize the notifications customers receive?
Yes. With the Premium plan and above, fully customize email/SMS: add your logo and colors, edit copy/variables, and choose which events send. Works for Shopify orders and imported/manual stops.
Can the API update route statuses?
Yes. The API can update stops and routes (e.g., mark delivered/attempted, assign/dispatch, or edit route details), which can trigger SMS/email notifications if enabled.
Can the API update route status?
Yes. The API can update stops and routes (e.g., mark delivered/attempted, assign/dispatch, or edit route details), which can trigger customer notifications if enabled.
Can customers give feedback through their tracking page?
Yes. Enable Delivery Ratings to allow customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.
Can customers give feedback via their tracking page?
Yes. Enable Delivery Ratings so customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.
Can customers give feedback from their tracking page?
Yes! Enable Delivery Ratings so customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.
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