Yes. Customers can receive branded notifications and live tracking links. See: Xero Integration
Yes. Re‑optimize at any time — after adding or removing stops, changing stop priorities, editing route options, or balancing loads. Drivers can also re-optimize routes delivered out of order, or re‑order stops if enabled from your EasyRoutes Settings.
Yes. Export route/stop data to CSVs with customer details, timestamps, and links to proof of delivery for record‑keeping or analysis.
See: Exporting Data
Workflows are automation tools within EasyRoutes that let you set up custom rules and triggers to handle repetitive delivery management tasks automatically. Instead of manually creating routes, adding orders, and assigning drivers, Workflows can take care of it for you.
See: Workflows Overview
Yes. Customers can receive branded notifications and live tracking links. See: Xero Integration
Zapier supports triggers like “Route Updated” and “Stop Status Updated” from EasyRoutes. See: Zapier Guide
Events include route creation/updates, dispatch, driver assignments, stop status changes (Out for Delivery/Delivered/Attempted), and proof‑of‑delivery uploads.
See: Activity Feed Events
Yes. EasyRoutes supports Vehicle Profiles you can configure and assign to routes. EasyRoutes also supports capacity planning via item or weight limits per route. Use these with other options (like time windows, or custom start/end locations) to keep plans realistic and drivers on schedule.
See: Vehicle Profiles · Max items/weight per route · Commercial/GPX Export
Tracking pages show that a signature was collected and when; for security purposes, the actual signature image isn’t displayed publicly but is retained internally for reference.
See: Proof of Delivery
Delivery Analytics shows totals and trends for stops and routes, including completed vs. missed deliveries, average delivery time, per‑driver performance, and route metrics over a chosen period.
See: Delivery Analytics
No. Each route has one assigned driver at a time. To share the work, split stops across multiple routes or use self‑assign links on separate routes.
See: Driver Assignment
Yes. You can trigger notifications like emails or Slack messages when drivers update stop statuses. See: Zapier Notifications Guide
Yes. Imported or synced Xero invoices can trigger Workflows in EasyRoutes. See: Workflows Overview
Yes. Admins can upload photos and notes directly to a stop from the browser if something couldn’t be captured from a mobile device.
See: Manual Upload
Yes. SMS usage rates and monthly plan tiers are consistent between EasyRoutes for Shopify and EasyRoutes for Web (the Free tier is Shopify-only). Both use the same driver-seat model: you pay only for active seats and can toggle them on/off as staffing changes, with automatic proration for plan and seat adjustments.
See: SMS pricing · Pricing · Proration
Yes. Analytics shows counts of missed deliveries; individual stop pages display the reason provided by the driver (e.g., no answer, inaccessible).
Yes. Live driver location on tracking pages is optional - keep it internal or show it to customers when their driver is 1–10 stops away.
Yes. Automate with Workflows to create routes on a custom, recurring schedule, or duplicate prior routes and re‑use their settings/stops in just a few clicks.
See: Workflows · Duplicate routes
Yes. Add scheduled driver breaks to new or existing route, and EasyRoutes will insert a break stop while updating downstream ETAs and total route time.
See: Driver Breaks
Yes. Set label size (e.g., 4×6 thermal or A4/Letter) and font scale in EasyRoutes Settings → Packing Slips & Labels, then fine‑tune using your printer’s paper and scale settings.
Delivery Analytics shows totals and trends for stops and routes, including completed vs. missed deliveries, average delivery time, per‑driver performance, and route metrics over a chosen period.
See: Delivery Analytics
You can show a live GPS pin on customer tracking pages when the driver is approaching. Configure this in EasyRoutes Settings → Order tracking and pair with email/SMS notifications for maximum visibility.
See: Real-Time Driver Location Tracking · Order Tracking Pages
Yes. Imported BigCommerce orders can trigger Workflows inside EasyRoutes. See: Workflows Overview
By integrating BigCommerce with EasyRoutes, you get a complete delivery management solution: multi-stop route optimization, real-time driver tracking, branded customer notifications, proof of delivery (photos, notes, signatures), and analytics. See: BigCommerce Overview
Yes. Subscription orders from Shopify can be planned like standard orders. EasyRoutes also integrates with popular subscription/checkout apps.
Yes. Add scheduled driver breaks to new or existing route, and EasyRoutes will insert a break stop while updating downstream ETAs and total route time.
See: Driver Breaks