Yes. Add the instruction to a saved customer in your Address Book and it carries over to that customer's future stops; for one-off orders, add it as a stop note. Shopify local-delivery instructions are also parsed onto the stop automatically.
These notes display to the driver in the app, and a required Driver Task can prompt them to confirm the leave-at-door step. Works in both EasyRoutes for Shopify and EasyRoutes for Web.
See: Driver & Stop Notes · Address Book
Yes. EasyRoutes supports contactless, leave-at-door delivery: drivers capture a photo, GPS location, and note as proof instead of a signature.
Yes. Set Time per stop in EasyRoutes to add a service-time buffer at each stop, factored into ETAs and route length — in both Shopify and Web.
Yes. If enabled in Order Tracking settings, photos, e‑signature confirmation, and driver notes appear on the tracking page alongside live status updates.
Yes. EasyRoutes supports branded tracking pages and notifications for imported WooCommerce orders.
Yes. Customers can receive branded tracking pages, email, and/or SMS notifications.
Yes. Use the customizable Rescheduled notification (email/SMS) to explain delays, provide a new ETA/date, and include an updated tracking link.
Yes. Export route/stop data to CSVs including customer details, timestamps, and links to proof of delivery for record‑keeping or analysis.
Yes. Export route/stop data to CSVs with customer details, timestamps, and links to proof of delivery for record‑keeping or analysis.
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