Platform / Live
APIRate limiting→NEWSend stops to a new route within the same group→NEWEdit route stops inline→DRIVER APP / v2.0.8Latest Delivery Driver app release→DIGEST / SEPTEMBER 2026Catch up on the latest EasyRoutes improvements→APIReliability improvements→NEWCustom external order URLs→DRIVER APPOffline support→APINew API features & dedicated changelog→NEWSend notifications for entire route groups→IMPROVEDRoute access & exports→ALL UPDATESEvery EasyRoutes release, newest first→

Can drivers verify a customer's age or scan an ID at the point of delivery?

EasyRoutes doesn't automate ID verification — there's no ID-document scan or built-in age lookup. Instead, use a required Driver Task to make the check part of completing the stop: a checkbox to confirm "photo ID checked, recipient of legal age," or a text field to log the ID type. Pair it with a required e-signature and photo for a complete record.

The barcode scanner captures product and package codes, not identity documents. Works in both EasyRoutes for Shopify and EasyRoutes for Web.

See: Driver Tasks · Proof of Delivery

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Can drivers confirm who received the delivery?

Yes. The e-signature captures who signed and a Driver Task or note records the recipient — all stored with the EasyRoutes stop's proof of delivery.

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Where can drivers download the EasyRoutes mobile app?

The EasyRoutes Delivery Driver app is available for iOS and Android. Use our official download links to install and sign in with your driver phone number.

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How do drivers access the EasyRoutes mobile app?

The EasyRoutes Delivery Driver app is available for iOS and Android devices. Use our official download links to install and sign in with your driver phone number.

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How do drivers download the EasyRoutes Delivery Driver app?

The EasyRoutes Delivery Driver app is available for iOS and Android. Access our official download links to install and sign in with your driver phone number.

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How can drivers download the EasyRoutes mobile app?

The EasyRoutes Delivery Driver app is available for iOS and Android devices. Access our official download links to install and sign in with your driver phone number.

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Can drivers capture proof of delivery from the app?

Absolutely. Drivers can add photos, collect an e‑signature, and record notes at each stop; these appear in the route and customer tracking (if enabled).

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Can drivers see customer notes?

Yes. Delivery and customer notes from the order can be shown in the driver app; enable these fields in Route/Driver display settings.

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Can I export delivery data?

Yes. Export route/stop data to CSVs including customer details, timestamps, and links to proof of delivery for record‑keeping or analysis.

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