Yes. Alongside EasyRoutes-native barcodes, drivers can scan existing product or order barcodes and QR codes — including supplier UPC, EAN, Code 128, and 2D formats like QR and Data Matrix — using the phone camera. Externally generated codes are captured and stored with the stop for reference, though match validation (the green/yellow confirmation) applies to EasyRoutes-native codes. Available in both EasyRoutes for Shopify and EasyRoutes for Web.
Can I scan existing UPC/product barcodes or QR codes from my supplier?
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How are EasyRoutes vs. product barcodes handled?
EasyRoutes-native barcodes are tied to a specific stop for match validation, while existing product/order barcodes can be scanned and recorded but aren’t stop-matched.
Can drivers upload proof from their phone gallery?
Yes. If enabled in Driver Settings, drivers can upload photos from the device gallery — handy for low‑connectivity deliveries — then the app syncs them when online.
Can drivers verify age or scan ID at delivery?
No automated ID scan or age check in EasyRoutes; use a required Driver Task for drivers to confirm ID checked, plus e-signature and photo.
Can drivers mark a stop as attempted with a reason?
Yes. Drivers mark a stop Attempted, choose a preset reason (e.g. no answer, inaccessible, Canceled), and can add a note or proof of delivery.
Do packing slips and labels include scannable codes?
Yes. Add scannable EasyRoutes QR codes to packing slips and labels from Settings > Packing Slips & Labels for driver validation at each stop.
Can I require a scan before completing a stop?
Yes. Make a Scanner-input task required for Delivered/Attempted, or require a Barcode Scan as proof of delivery, so a stop can’t be completed without a scan.
Are there differences for drivers between products?
No. Both EasyRoutes for Shopify and Web dispatch delivery routes to the same EasyRoutes Delivery Driver mobile app for iOS and Android. Drivers will have access to the same easy-to-use navigation and inventory tools when delivering routes with either product. Driver-facing route planning features (such as assignable driver tasks and scheduled driver breaks) are also available on both platforms.
Can drivers capture proof of delivery from the app?
Absolutely. Drivers can add photos, collect an e‑signature, and record notes at each stop; these appear in the route and customer tracking (if enabled).
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