We have resolved the issue with our authentication provider where some users on iOS are signed out in some instances after a period of inactivity. iOS users on EasyRoutes Delivery Driver 1.0.7 should no longer experience the sign out issue listed below. We are continuing to monitor the situation.
Note on the new Delivery Driver App (version 1.0.7): we have identified an issue where certain iOS devices are signed out in some instances after a period of inactivity or extensive memory usage on device. This issue with our authentication provider will be resolved in a coming iOS app update. Returning to your application more frequently can reduce the frequency of occurrence for this issue. If this issue persists, you can temporarily uninstall the app and open the shared route link in your browser to use our EasyRoutes Delivery Driver for Web experience instead.
We are launching a new user sign in feature to enable more secure and seamless sharing of delivery routes on our EasyRoutes Delivery Driver apps.
When you first open EasyRoutes, you will be presented with a screen where you can enter your device's phone number to sign in or sign up for EasyRoutes Delivery Driver:
We continue to work on making EasyRoutes better for you! Various improvements and bug fixes have been released since December:
- More scheduled time window options for your tracking page
- Add a setting to allow you to add tracking links to orders that are not fulfilled via EasyRoutes
- Hide prices on your tracking link
- Show shipping price summaries for your routes
- Updated app permissions to let us better fulfill your orders
- Improvements to the Driver App: more navigation options, better caching for your previously shared route, UI improvements like pull to refresh on the route
- Various bug fixes and under the hood improvements over the holidays.