Platform / Live
Aug 22, 2024

New option for planning Driver Breaks

We've added a new way to insert Driver Breaks into planned delivery routes. When viewing any route, click the three dots icon to the right of your currently active Route Options, and select Add break:

A route's three-dots menu open beside the stop table, with Add break circled between Re-optimize and Add custom stop

A modal will pop up - input the length (in minutes) of the break you'd like to insert, then click Save:

The Add break modal with 30 entered in the minutes field and the Save button beside Cancel

The break will be inserted in the stop table below, between the final stop in a route and the end location. Click and drag the handle (six dots icon) on the left-hand side of the entry to position the break anywhere in the route as desired:

A 30 min Break row added above the End row of a route's stop table, its drag handle circled and an arrow showing it dragged up the list

Note: Driver Breaks inserted in this manner do not require that a route has a scheduled start time, and can be added at any time after a route is created (i.e. Driver Breaks do not need to be enabled as a Route Option before creating the route). If a route is manually re-optimized after a break has been added in this manner, a warning will display that the break will be removed upon re-optimization (but can always be added back again after re-optimizing):

The re-optimize confirmation dialog warning that manually added breaks will be removed and recalculated based on route options

For full details on enabling and configuring Driver Breaks for your routes, see the support article for this feature.

Your delivery day, planned before you get in.